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    Sales Skills In Sales Process

    2014/2/12 8:32:00 84

    Sales SkillsReceptionCustomers

    < p > > a href= "http://www.91se91.com/news/index_f.asp" > dress < /a > will encounter all kinds of customers in the sales process. < a href= "http://www.91se91.com" > Sales > /a > skills in sales and reception skills are mainly in the following aspects: < /p >


    < p style= "text-align: center" > < img border= "0" align= "center" alt= "" src= "" /uploadimages/201402/12/20140212084852_sj.JPG "/" < > > "


    < p > < strong > First: when you can't understand the real problem of the customer, try to make the customer speak < /strong > < /p >.


    < p > more questions, with a curious mind, give play to the spirit of inquiry, let customers complain more, raise more questions, understand the real needs of customers.

    < /p >


    < p > < strong > Second: agree with < /strong > a href= "http://www.91se91.com/news/index_s.asp" > strong > Customer > /strong > /a > strong > the feeling is < /strong > < > >


    < p > when customers finish speaking, do not directly answer questions, avoid emotional avoidance, for example, I feel you.

    This can reduce the customer's alert mentality, so that customers feel that you are standing on the same starting line with him.

    < /p >


    < p > < strong > Third: grasp the key questions and let the customers elaborate on < /strong > < /p >.


    < p > "repeat" the specific objection of the customer, understand the needs of the customers in detail, and let the customers explain the reasons in detail as far as possible.

    < /p >


    < p > < strong > Fourth: confirm the customer's question and answer the customer's question repeatedly. < /strong > < /p >


    < p > what you have to do is repeat what you hear. This is called the first to follow, to understand and follow the client and their mutual recognition parts, this is the final paction channel, because this can understand whether your customers know the benefits of your product, which will guide you to the final success.

    < /p >


    < p > < strong > fifth: let the customer understand the real motive behind her objection < /strong > /p >


    < p > when customers see the motive behind them, sales can start from this point of view, think of and tell the value of customers' needs, then the gap between them will be eliminated. Only in this way can we establish the true relationship between the a href= "http://www.91se91.com/news/ index_h.asp" and "trust /a".

    < /p >

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