How Will The Management Of Internet Pactions Be Released To Consumers?
< p > > a href= "http://www.91se91.com/news/index_cj.asp" > "network paction management method" < /a > clearly put forward the obligations of network commodity operators and relevant service operators, and the legal liability for violating this management method.
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< p > the provincial commerce and industry department can formulate the management measures for guiding the implementation of online commodity trading and related service supervision according to this method, and the industrial and commercial departments at or above the county level will be responsible for the supervision and management of online commodity trading and related services.
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< p > according to this management method, network commodity paction refers to the business activities of selling goods or providing services through the Internet (including mobile Internet).
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< p >, what protection will the consumers' legitimate rights and interests get under this way? < /p >
< p > first, in order to ensure the safety of network pactions and facilitate the investigation of legal liability for infringement, the principle of "real name system" is established.
The natural person who requests to engage in online commodity paction shall carry out business activities through the third party trading platform, and submit his real name information, name, address, valid identity certificate and effective contact information to the third party trading platform.
Those who have the conditions for registration shall also handle business registration in accordance with the law.
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< p > secondly, the method clearly stipulates that the basic obligation of < a href= "http://www.91se91.com/news/index_c.asp" > operator < /a > should be observed in the process of online pactions. For example, it should provide consumers with information such as the address, the way of contact, the quantity and quality of goods or services, the price and expenses, the time and manner of payment, the form of payment, the way to return the goods, the safety precautions, the risk warning, the after sale service and the civil liability and so on. We should adopt safety safeguard measures to ensure the safety and reliability of the paction. We should ensure the integrity of the goods or services, do not split the goods or services in an unreasonable way, and issue the purchase vouchers or service documents to the consumers.
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< p > in respect of after-sales service, the method stipulates that < a href= "http://www.91se91.com/news/index_f.asp" > consumer < /a > has the right to return within 7 days from the date of receipt of the goods, and without reasons, the network commodity operator shall return the commodity price paid by the consumer within 7 days from the date of receipt of the returned commodity.
Of course, except for customized, fresh, perishable, online downloading or consumer sealing digital goods, newspapers and periodicals, the goods returned by consumers should be intact and the freight for returned goods shall be borne.
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"P >" according to some of the typical infringements in the current online shopping process, the measures also provide that the operators shall not determine the minimum consumption standards or collect unreasonable fees, do not make false propaganda and false representations, do not use the "tyrant clause" to exclude or restrict the rights of consumers, reduce or exempt the operator's responsibility, and may not disclose, sell or illegally provide personal information to others, and may not send commercial electronic information to them without the consent of the consumer.
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