Nanjing Clothing Shoes And Hats Complaints Rose 60%

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< p > recently, the reporter learned from the consumer complaint reporting and command center of Nanjing industrial and commercial bureau of Jiangsu Province, < a href= "http://sjfzxm.com/news/index_s.asp" > 12315 < /a >, during the Spring Festival, the total number of information received by the 12315 systems in the city was 456, down 7.1% from the same period last year.

Among them, 286 were consulted, 168 were complaints and 2 were reported.

Consumer complaints about clothing, shoes and hats increased significantly, up 63.6% from the same period last year, but the number of complaints of household appliances dropped by more than half year-on-year.

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< p > < a > href= > http://sjfzxm.com/news/index_x.asp > > clothing > /a > shoes and hat products complain the main problems: first, the quality of goods, such as opening, glue, pilling, etc., two is clothes washing after fading, dyeing and other problems; three, the size does not meet the requirements of the merchants are changed.

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< p > Nanjing consumers Miss Liu bought a pair of leather shoes. The merchants promised her that they were cowhide, but after two days they found bubbles on their shoes.

Miss Liu found businesses, merchants thought it was human reasons refused to return, Miss Liu complained to the industrial and commercial organs.

During the Spring Festival this year, the number of complaints about household appliances decreased significantly, down 55.2% from the same period last year.

The main problem reflected by consumers is that the performance of the "Three Guarantees" is invalid during the validity period, and the operator and the brand sell off each other and refuse to undertake the "three package" responsibility.

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< p > 12315, the central staff said that the relevant complaints would be pferred to the industrial and commercial sub Bureau and the industrial and Commercial Bureau under the jurisdiction of the district according to the territorial jurisdiction requirements.

For the processing situation, < a href= "http://fz.sjfzxm.com/" > 12315 < /a > center will be followed up and supervised.

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