Telephone Salesmen Make Several Phone Calls.

To make a good sales call, you can refer to the following five steps:

First of all, before you make a phone call, you must be clear about the purpose of your call.

Many of our salesmen didn't think seriously before they made phone calls, nor did they organize language. As a result, after the phone call, they found that they didn't say what they said. For example, I want to call a potential customer of my product. My goal is to communicate with each other by phone so that the other party will have a better understanding of my product and have the opportunity to buy my product. With this goal, I will design the most concise product introduction language, and then introduce the performance and price of the product according to the needs of the other party. Finally, leave a deep impression on the other party so as to achieve the sales goal. Therefore, the purpose of making use of telemarketing must be clear.

　 Secondly, the tone should be stable, the articulation should be clear and the language concise.

Many salespeople are nervous because they are afraid of being rejected. They are nervous when they pick up the phone, flustered, flustered, and not articulate, which will affect your communication with the other side. I often receive a sales call, I can not clear the name of the company, say that I will not invite the product, and I can not make clear my intention, so I have to decline it. Sometimes it's going to take a few minutes to figure out what he is coming to, and then listen to his introductory remarks. He still doesn't understand what the product is. So, when making telephone sales, make sure that your voice is steady, so that the other side can hear clearly what you are talking about, and it is best to speak standard Mandarin. The language should be as concise as possible. When it comes to products, it is necessary to emphasize the tone and arouse the attention of the customers.

Third: be very clear about who your phone is calling.

Many salesmen have not yet identified the person they are looking for. When they call, they begin to introduce themselves and their products. There are also sales people who mistaken their customers' names, mistaken their customers' positions, and even mistaken the names of their customers. These mistakes have made you lose credibility when you have not started selling, and lose customers when you are serious. Therefore, every salesperson in our country should not think that calling is a very simple matter. Before telemarketing, we must make clear the information of customers, and make sure that the people you call are purchasing decisions.

　 Fourth: introduce yourself and intentions in one minute.

This is very important. I often receive a sales call from the same person, and I never remember his name and company. The reason is that every time he calls, he only introduces himself as Xiao Zhang. The name of the company is very vague. I can't remember it for a long time. In telemarketing, it is necessary to make clear the name of the company, its name and the name of the product and the way of cooperation. At the end of the phone, do not forget to emphasize your name. For example: a certain manager, I am very happy to know you, and hope our cooperation will be successful. Please remember my name is XX. I will always contact you.

Fifth: do a good job in telephone registration, follow up is more important.

After making a phone call, the salesperson must make a registration and make a summary, classify the customers into groups, and group A is the most promising business, and make phone calls in the shortest time. Also dare to let customers order, such as: a certain manager, after several communication, I have prepared five products for you, I hope you can deliver the goods today, I hope you can remit money as soon as possible. Class C, there is no intention of cooperation. Such customers, you also have to call him regularly, to see if he has any needs.

All in all, apart from the above five points, there are many details to be paid attention to. For example, beautiful voice, beautiful blessing, customer's heart, timely service and so on, as long as we have the heart to do it, we will do better and better.