Learn To Use Compliment Language To Promote Sales Effectiveness.
< p > appreciation of others is a kind of magnanimity, a kind of discovery, a kind of understanding, a kind of wisdom, a realm.
Praise and encouragement can make an idiot become a genius; criticism and satire can make a genius an idiot.
Good use of praise can make enemies become friends; good use of praise can make strangers familiar.
Please never deny, criticize and not satire. Please believe that everyone is important. Everyone has their advantages. Please remember that Buddha asks for his heart.
It is a good way to win people's goodwill by constantly praising people with a pleasant way.
A successful friend told me that he had only one secret of his success. That is to give 100 complimentary hats a day, so that the chance of success is coming! /p
< p > in fact, many people's ears are very soft. Most people like to hear other people's < a href= "http://www.91se91.com/business/" > praise < /a >.
Proper praise can enhance the distance between people and make it easier for people to open their hearts.
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P, although the world is full of praise for flattery and flattery, but people still want to get the approval and praise from others.
Some people even say that I know that you are not from the heart of praise, but I just like to hear your comments on me.
From the psychological essence of human beings, being recognized by others is an essential psychological need of human beings.
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< p > as a salesperson, it is the key to measure whether a sale is successful or not.
Since customers need to praise, why should we be so stingy with our language? Because our compliments do not require any increase in the cost of sales.
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< p > of course, praise is an art. Praise should follow some principles and use some methods.
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< p > < strong > > first, looking for the customer to praise him for his own merits. < /strong > < /p >
< p > a lot of salesmen have heard that using the language of praise can open the clips of customers, regardless of the 37 twenty-one blind admiration.
For a girl who was not beautiful, she said, "you are beautiful!" to a stingy client, "boss, you are generous!" to a woman in 60s, "look at your age as young as after 90".
Do you think such praise can touch the customer's clip? Let alone touch the hearts of customers.
So, experience tells me that every time we visit customers, we must have a certain understanding of customers' hobbies, interests, advantages, characteristics and personality characteristics.
For example, a keen table tennis customer said, "I heard that you play table tennis very well?" such praise must arouse the interest of customers, virtually can open the clip.
For a miserly boss, you can only say that he can manage money. For the rich, it is economical to be petty and frugal to the poor.
People who never invite others to have a meal, you say he is generous, he will think you are satirize him.
The advantages of nothing can only cause the guests' feelings of resentment, but the advantages which are dispensable can not arouse the guests' goodwill.
The advantages also need to focus on the key points so that the guests can go deep into the heart to make the guests like you.
So, if you want to praise the customers, you must find out the advantages, characteristics and personalities of the customers. These personality characteristics are the real praises for the customers. For smart customers, we should excavate the < a href= "http://www.91se91.com/business/" > advantages > /a, and then praise them in proper ways at the right time.
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< p > < strong > Second, praise should pay attention to time < /strong > < /p >.
< p > everything is time and time is right. The result will be twice the result with half the effort.
Those are the right moments to praise. I believe that the best time to praise is to make proper compliments when talking to a client, which is a sincere compliment rather than a deliberate compliment.
For example, when we talk about the development of the industry with our customers, when we talk about the success or failure of a company's strategic decision, we can ask the customers to judge the problem. When the customer makes a judgement, you can make an appropriate evaluation: "yes, your judgment is insightful!" this kind of praise is what the customer wants. This kind of praise for the problem recognition is more than some of our salesmen blindly say to the customer: "you are really amazing! You are really capable! I really admire you!" the estimation effect is much better.
Do not praise once you meet. This kind of courtesy is nothing but a stupid way to steal.
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< p > < strong > Third, praise should pay attention to occasions < /strong > < /p >.
< p > the best way to praise others is not necessarily to praise face to face. A better way of praising is to praise better when facing the other party's friends or when the host is absent. The other person will feel good about you when you hear him praise him, even if the other side can not hear it in time, but there is no harm in adopting such praise.
Of course, in general, we should praise directly, compliment each other's faces, praise some customers' a href= "http://www.91se91.com/business/", "hobbies", "advantages", "strengths", "strengths" and "strengths". It is a good occasion to praise other customers or customers, or your superiors and people, while praising the customers. "These are good occasions," she said.
It is not appropriate to have a comparative compliment, which will affect other people's emotions.
You would like to praise Chang three, but in fact, you have offended Li four.
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< p > < strong > Fourth, praise should pay attention to attitude < /strong > < /p >.
< p > the attitude of praising must be sincere. False praise can only make others feel a cynicism. Such compliments will backfire, not only won't get the approval of customers, but customers think you are a cunning hypocritical person.
Sincere praise is first of all to make sure that the other side does have such advantages and virtues. Second, you must be sincere when you admire your compliments. The feeling of insincere attitude to others is hypocrisy. Third, do not exaggerate the facts. Do not magnify the merits of the other party.
In China, attitude decides the success or failure of praise. < /p >
< p > < strong > fifth, praise should also pay attention to cultural differences < /strong > < /p >
< p > for Chinese and Western cultures, there is no denial of the power of praise. However, we should pay attention to the praise of < a href= "http://www.91se91.com/business/" > < /a >.
Orientals like euphemistic praise, while westerners prefer direct praise. Oriental people will be modest when they hear compliments, and Westerners will accept it directly after listening to praise.
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< p > a real story told by writer Bi Shumin: a Chinese woman went to a Nordic country to be a visiting scholar and went to a local professor's home at the weekend.
After entering the house and greeting, I saw the professor's five year old daughter.
The child has blond hair and is extremely beautiful.
The lady gave her a Chinese gift. The little girl smiled politely and thanked her.
The lady could not help touching the little girl's hair and said, "you are so beautiful. You are so lovely!" /p.
< p > but the compliment of the lady was not approved by the professor.
After her daughter left, the professor said to her seriously, "you hurt my daughter, you have to apologize to her."
The lady was very surprised.
The professor explained to her: you praise her for her beauty, and beauty is not her credit. It depends on the genetic relationship between me and her father. It has nothing to do with her.
But you flatter her.
The child is so young that she can't tell, so she will think that this is her skill.
And once she thinks that natural beauty is a capital to be proud of, she will despise the plain, even ugly children, which has gone astray.
Besides, you have caressed her head without her permission, which makes her think that a stranger can touch her body at random, without her consent, which is also a bad guide.
But don't be so depressed. You still have a chance to make up for it.
One thing you can compliment on her is her smile and politeness.
This is the result of her own efforts.
"Please apologize for your compliment," the professor concluded her explanation.
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< p > this is a typical example of Chinese and Western cultural conflicts in praise.
For the Chinese lady, or for most Chinese mothers, looking at an angel like child, we can not help but feel the child's head for love and encouragement, and can not help but add many beautiful words to the child itself, but it doesn't work in the West.
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< p > praise should also pay attention to some ways that vary from person to person.
Praise is a skill. Praise needs to be reasonable and proper. In the sales process, proper and reasonable praise will play an unlimited role in promoting your sales.
Carnegie said that one of the weaknesses of human nature is the admiration of others.
When praising others, we should pay attention to occasions, scales and objects.
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Their proud past achievements and heroic deeds, praising their youthful years that have been glorious, can be said that they are old and strong, and are old and powerful; they praise young people for their innovative ability and courage to develop and expand their spirit. They say that they have been young and young since ancient times. They praise them for being beautiful, beautiful, connotations, intellectually and feminine. They praise their bosses for their vision, boldness and financial ability, like learning, and are not afraid of hardship and fearlessness. Managers praise them for their loyalty, diligence and ability, and are good helpers for their bosses; praise the boss for her, a good wife and a good woman! < /p > < p > usually, praise the elderly for their compliments.
< p > start from praise. < a href= "http://www.91se91.com/business/" > Sales < /a > is not difficult, because all sales start from communication, the best way to communicate is to master the weakness of guests' human nature, and praise is one of the most common weakness of people in the world.
So, from praise, any stranger can become a friend, any sales will be simple and effective.
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