How Do Garment Salesmen Quickly Communicate With Customers?

< p > < strong > 1. We should face up to the causes of customer disagreement < /strong > < /p >.

< p > in the whole sales process, < a target= "_blank" href= "http://www.91se91.com/" > clothing < /a > salesperson from contact with customers, talk, introduce products to the list, every link may encounter customer objection.

It is a common thing for salesmen to disagree with customers.

The reason for an objection arises is that customers do not trust salesmen, customers do not have confidence in themselves, or customers' expectations are not satisfied.

Sometimes customers refuse to change, emotions are in low ebb, no willingness, budget and so on, will also make customers disagree.

In addition, sales personnel can not satisfy customers' needs, fail to win customers' favor, make exaggerated and false statements, use too many specialized terms, incorrect fact investigation, improper communication, display failure, too high attitude, and make customers poor.

Tian Dachao: how can salesmen communicate with customers quickly?

Only by understanding and addressing the possible causes of customer objections, you can be more sober to judge the real causes of objections, and aim at the reasons for "targeted", so that you can truly effectively resolve the objection.

< /p >

< p > < strong > two, treat customer disagreement with common sense < /strong > /p >

< p > salesmen must first recognize that customer disagreement is a normal thing when dealing with customer disagreement. Customers who ask questions are the ones who are most likely to buy products.

Therefore, sales staff must control their emotions, treat customers' disagreement with common sense, and continue to work hard, maybe they can make a favorable turn in sales.

Secondly, sales staff should understand that customers have the right to refuse to buy.

When customers refuse, salesmen should not abandon themselves or abandon their efforts.

Although rejection will bring some negative effects to sales staff, the truly outstanding salesperson is always good at summarizing experience from rejection and preparing for the next success.

< /p >

< p > < strong > three, holding the correct attitude < /strong > < /p >

< p > salesperson should be correct, because only with a correct attitude can salespeople do the right thing in the right way.

In the face of objections raised by customers, I hope you can take the following attitude: < /p >

< p > 1. objection means that the customer is still asking for you; < /p >

< p > 2. regards objection as a client's desire for more information; < /p >

< p > 3. pay attention to listening to customers, distinguish true objection, false objection and hidden objection; < /p >

< p > 4. objection is the best indicator for customers to vent their inner thoughts; < /p >

Customers who have no objection to < p > 5. are the most difficult customers to deal with; < /p >

< p > 6. objections can shorten the distance of orders through processing, and expand the distance of orders through disputes; < /p >

< p > 7. can not deal with objections with exaggerated and false statements. When you do not know the answers to customer questions, tell your client frankly that you do not know.

Tell him that you will find out the answer as soon as possible and do it; < /p >

< p > 8. objection indicates that the interests of your customers can not satisfy his needs at present; < /p >

< p > 9. customers are always right. Salesmen should be honest, sincere, confident, flexible and resourceful and avoid disputes.

< /p >

< p > strong > four, relax mood, do not be nervous < /strong > /p >

< p > > since a target= "_blank" href= "http://www.91se91.com/" > clothing < /a > the objection of the customer is inevitable, then, after hearing the objection of the customer, the salesperson should remain calm, not to be angry or to take the attitude of resistance, and must continue to greet her with a smiling face and understand the contents and key points of the objection.

< /p >

< p > of course, if you want to deal with customer disagreement easily, you must first have a deep understanding of the commodity, the company's management policy, market and competitors, which is a prerequisite for controlling objection.

< /p >

< p > strong > five, listen attentively, and sincerely welcome < /strong > /p >

< p > when the customer dissents, the salesperson should express sincere welcome and concentrate on listening, never interfere with the force, listen to the customer's objection with a strong interest, make the customer feel that he has been valued, and give timely response in language and behavior, and encourage the customer to speak out the doubts in his mind.

Earnest listening is respect for customers. This kind of behavior language is conducive to defusing confrontation and seeking common ground.

As long as the objection raised by the client is not unreasonable, you should first acknowledge the objection of the client, show your respect, and let the customer feel that his opinion has been valued and approved by you. Then, when you raise the opposite opinion, the client will naturally accept your proposal.

Tian Dachao: how can salesmen communicate with customers quickly?

< /p >

< p > < strong > six, and regard objection as a chance to make a deal. < /strong > < /p >

< p > goods are the buyers.

When a target= "_blank" href= "http://www.91se91.com/" > dress < /a > customers disagree, it shows that they have listened carefully to the product introduction, and he is interested in the products introduced by the salesmen, so they will raise objections according to their own requirements.

Each customer is worried about buying the wrong thing, but he must buy what he wants. There will be various doubts before deciding to buy. These doubts require the salesperson to help him and give him more knowledge so that he can make the correct judgement and exclude any objection.

Therefore, salesmen should seize the opportunity to encourage customers to raise their questions, understand their ideas and help them solve their doubts.

Only in this way can we find solutions to each customer's situation.

In short, customer objections are like termites. When they are not noticed, they can threaten the foundation of the entire building.

But as long as you handle it in a timely and correct manner, you will soon get out of danger.

In fact, objections can focus your attention on customer problems and provide you with opportunities to discuss more interests.

< /p >