Dagang Street Service Hall Booked Phone Booking Service

"I am here today to work on the residence permit. Fortunately, I called you yesterday to let me come back in the afternoon. Not only is the man less than the morning, but he also told me to bring the materials together and serve them very well."

Recently, in the community service hall of Dagang street in Binhai New Area, a resident indicated to the staff that the personalized service telephone appointment made by the street was very convenient.

Han Ying, director of Dagang Street office, told reporters that since this year, the office of Dagang street has been work Launched several humanized convenience services. Go to work every morning, Dagang street community service hall. Service window The staff began to do business for the masses.

"If there are too many people, the service hall will increase the number of temporary windows." Han Ying said, "in addition to adding windows, we also require the staff to be patient and meticulous in their work."

During the interview, the reporter saw an old man holding a Mandarin with a strong dialect rather than drawing what he did not know. After careful and patient understanding of the staff, I realized that the old man originally had to apply for residence permit. After understanding the situation, the staff patiently helped her fill in the form, photocopy, explain the relevant policies, and the elderly quickly completed the relevant formalities.

　　 Hommization In service, telephone reservation is most commended by residents. "In the Dagang street community service hall, many things can be booked by telephone. The advantage of making appointments is to allow residents to run fewer times.

In the past, when the residents worked in the service hall, they would encounter temporary situations such as temporary staff going out, or not having their own procedures. The appointment by telephone could avoid these problems and greatly improve the efficiency.

Han Ying told reporters, "if there is an urgent matter, the street will also be in the scope of its responsibilities. We should try our best to cooperate with the departments concerned in carrying out special tasks, and do more for the residents of the community to help them get things done." The "people-oriented" service concept of Dagang street has been unanimously recognized by community residents.