Handling After Sale Of Clothing: Dealing With Customers' Multiple Returns Requirements

"P", shopping guide does not have to directly accuse customers, which is of no help, not only can not solve the problem, but also may "die" customers. Shopping guide should look for more reasons, such as those who have lost their wives and soldiers, do not do it! < /p >
< p > < a href= "http://sjfzxm.com/news/index_c.asp > > error < /a > method: < /p >
< p > Why are you so troublesome? < /p >
< p > sell your things very tired, all changed three times. < /p >
< p > check this time. We won't change next time. < /p >
< p > < strong > problem < a href= "http://sjfzxm.com/news/index_c.asp > > diagnosis > /a > /strong > /p >
< p > "Why are you so troublesome" and "sell your things tired?" three times, these two statements clearly show the impatience of shopping guide, and it is likely to irritate customers. < /p >
< p > "this examination is good, next time we do not change". This machine rigid language makes customers angry, even changing clothes can not achieve the desired effect. < /p >
< p > < strong > shopping guide strategy < /strong > < /p >
"P", shopping guide does not have to directly accuse customers, which is of no help, not only can not solve the problem, but also may "die" customers. Shopping guide should look for more reasons, such as those who have lost their wives and soldiers, do not do it! < /p >
< p > < strong > language template < /strong > < /p >.
Miss P, Miss Li, you can rest assured that since we have made a promise, we will be responsible for it. I just hope that you can check more times this time, and confirm that you can take the clothes back after you have no problem, otherwise, a piece of clothing will bother you to run so many times that we are all embarrassed. < /p >
P: I'm sorry, Miss Li. I forgot to remind you to check the clothes for the first time, < /p >.
< p > well, take it back again. This is where my service is not in place. You may rest assured that this time we will change it for you, but let's check the clothes together first, then confirm that you will take it again without any problem, so as not to trouble you to run next time. How embarrassed we are. < /p >
< p > shopping guide: Oh, Miss Li, I haven't checked the Customs for you before. This dress troubles you to run three times before and after, and I feel embarrassed. You can rest assured, Miss Li, we will prepare a new dress for you now, and check with you again. If we bother you to come over next time, we will be even more embarrassed. < /p >
< p > personal suggestion: customers may be your friends or your enemies. Everything depends on your attitude and practice. < /p >