The Shop Owner Is A Novice

1. Although it's a consignment product, don't let customers know that you are a sales agent. First of all, you should adjust your mentality. Don't treat yourself as an air-to-air shopkeeper psychologically. When selling, you should set up your own brand confidently and regard your home as your own warehouse keeper. Face customers with confidence and always remember that the warehouse of last house is your warehouse, and the customer service of last house is your inventory manager.

2. In order to make yourself not always worried out of stock , Da Da Fang added in the description of the goods, "online and offline sales at the same time. If you find that the goods are out of stock after payment, you should refund the money immediately and solemnly apologize to Haihan." In this way, even if the buyer runs out of goods after payment, they will not complain that you don't pay for the goods, because they have allowed the occasional shortage of goods at the same time.

3. In Product picture Add your own store logo, use your own tone in the product description, always pay attention to establish your own store image, let customers remember you.

4. In customer When asking about the delivery of goods, don't ask about the delivery status. This is your own work task, because the last home will fill in Alipay information after delivery, and will also give you the address of the express company to check. You can go to check by yourself much faster than to ask. Don't wait for customers because of your laziness or self-confidence, and don't be unwilling to do what you should do Your dissatisfaction.

5. Pay attention to fill in the city where you are. If you are only an agent of a business, you can simply change the location of your shop to the city where you delivered the goods. For example, Wuhan's sister acts as an agent, and when the goods are sent out from Changchun, they directly write the store address and the location of the goods in Changchun. Because of the online sales, it doesn't matter what city you are in. The important thing is to let customers know where the goods are sent out. If the address is written in Changchun, it is unnecessary to explain why the place where the goods are sent out and the place where the shopkeeper is located is not a city.

6. Because it takes a lot of time to sell on a commission basis, and there will be a lot of work. Therefore, we hope that the agents can have good communication skills and be reasonable. Please stay away from criticism, accusation and complaint, handle things objectively and be positive. After the consignment, the supplier is only responsible for the details of the problem.