Ignorance Of Etiquette Is Impolite And Undeserted: On The Importance Of Workplace Etiquette

stay We On the way of life, probably many people will have such a puzzle: why do some people go everywhere to be welcomed by everyone and do everything well? Why do some people always get away with it? How can they deal with bad interpersonal relationships, even when others see them? Why would a phone call stop customers from coming to your business? Why do casual meetings and handshakes make you lose millions of contracts?

Some people say that it is my personal business to understand or not understand etiquette. My personality is so personal. I want to say: as a professional practitioner, your dedication, courtesy, your courtesy and courtesy are not your personal image. You represent the image of your company. If you go abroad, you represent the image of the country.

Thought determines action; action determines destiny. What kind of ideological realm do you have, and what kind of destiny you will have.

To want to Success In life, etiquette is bound to go ahead. As the saying goes, "ignorance of etiquette is impolite, and ill manners are undeserted."

What is etiquette? Etiquette is a process of self-restraint and respect for others in a certain way and in a conventional way. It involves matters such as appearance, appearance, manner, dressing, speaking, communication and communication.

Before 2000, Confucius said, "propriety, rationale" means that the so-called etiquette is the truth of life. Xunzi said, "the ritual, the raising also" means that the so-called etiquette is the accomplishment of being human.

Our ancestors learned this truth 5000 years ago, so they used wisdom and hard work for thousands of years to make great China have the reputation of "an ancient civilization and a state of ceremonies".

There is such a sentence in the earliest Mongolian textbook "three character scripture": "when we are young, we learn etiquette for teachers and friends." And "benevolence, righteousness, courtesy, wisdom and faith, temperate and frugal" have always been the core value system of Chinese Confucian ethics. This source is the rule of our country's advocacy of dealing with people from ancient times. How much has been inherited and inherited in today's Chinese?

" Master Zuo's Spring and Autumn Annals There is such a famous saying: "rites, through the state, set the social order, order the people, benefit the heir." It means that propriety can manage and maintain the rule of a country. Ritual can stabilize the whole country, and etiquette can benefit and benefit future generations.

At all times and in all over the world, there is a lot of misfortune caused by ignorance of etiquette or ignorance of etiquette. The following is a retrospect of the famous battle of saddles, which is a war caused by the disregard of etiquette by a king of a country.

The chief of staff of the Chinese army, JK, sent to the state of Qi and met the father of the father of the state of Lu, the father of the Wei country, and the son of the Cao state doctor. They also met with Qi Qing Gong. The coincidence was that the four men were all disabled. Sun Liangfu was a cripple. The father of the quarter sun was bald. Sun Liangfu was the one eyed dragon, and the first son of the Duke was the Luo pot. The four people saw the king above the court. It could be imagined what kind of scene it was. Qi Jun, the king of Qi, met with the envoys from the four states of Jin, Lu, Wei and Cao, and found that four of them had faults. Then they laughed secretly, and then told Mrs. Ji Sunhang after his mother. 1, the battle of the saddle: Jin, 592 BC

On the second day and early in the morning, the four gentlemen of the Qi state banquet were invited. Mrs. Xiao stood behind the curtain and gently lifted the curtains. The four messengers were indeed ill at ease. They laughed with laughter and laughter in the hall.

What a shame! The four envoys did not take it for granted at first. They were surprised to hear that a woman burst into laughter, and then she came to realize that she could not be humiliated.

The nature is very bad, the consequence is very serious! The four envoys packed their luggage on the same night to go away. When they left the country, they agreed: no snow, insult, no oath, and four years later, they will fight for the Qi state together.

After four years of humiliation, it is really a hatred of the whole nation. Therefore, Qi Qing Gong was soon beaten away and had to ask for peace.

A war that did not respect others and ignored etiquette finally ended in a way of crying and laughing. This is the famous battle of saddle in history.

2, "Meng Zi divorces his wife": Meng Zi, a thinker, statesman and educationist in the Warring States period, is the main representative of Confucianism after Confucius. He was later regarded as "the second saint" after Confucius. Meng Zi's achievements in life were inseparable from his mother's education from childhood. Mencius is a great mother who is loving, strict and intelligent. As early as Mencius, she left behind a profound educational story such as "mother Meng moving three times" and "mother Meng breaking".

On one occasion, Meng Zi's wife was resting in the room because she was alone, and she sat with her legs unscrupulously. At this point, Mencius pushed the door in, and was very angry when he saw his wife sitting like this. Originally, the ancients claimed that this kind of legs were forwards and forwards, and it was very impolite to stand up to others. Meng Zi went out without a word, and saw Meng mother, saying, "I will take my wife back to my mother's house." Meng asked him, "why is this?" Meng Zi said, "she is neither polite nor deportant." Meng asked again, "why do you think she is impolite?" "she sat on her legs and stood up to the people." Meng Zi replied, "so stop her." "Then how do you know?" asked Meng mother. Meng Zi told Meng Mu about the scene just now. After hearing this, Meng mother said, "so rude people should be you, not your wife." Don't you forget how to teach people in the book of rites? Before entering the room, ask who is in it. When you go upstairs, you should speak loudly. To avoid seeing other people's privacy, you should look down when you enter the room. You see, the bedroom is a place for rest. If you do not speak, do not bow your head and rush in, you have already lost your gift. How can you blame others for being rude? "

4, "do not know how to behave rudely": a travel agency specially receiving foreign tourists in China once prepared to give everyone a small gift when receiving Italy visitors from China. As a result, the travel agency ordered a batch of pure silk handkerchiefs, made in Hangzhou or famous in factories. Each handkerchief is embroidered with flowers and grass patterns, which is very beautiful and generous. The handkerchief is contained in the special paper box, the box also has the travel agency emblem, appears is the very decent small gift. China's silk fabrics are well known for the world and are expected to be liked by guests.

The tourist receptionist, armed with a pure silk handkerchief, arrived at the airport to greet tourists from Italy. He presented two boxes of handkerchiefs with good packing to each visitor as gifts. Unexpectedly, the car was in an uproar, and the tourists were very unhappy.

It turns out that there are customs in Italy and some western countries where friends and family gather for a period of time to send a handkerchief when they say goodbye. Chrysanthemum is an elegant flower in China, but it is a memorial to the dead in Italy. How can people not be angry?

5, the embarrassment of "left-handed": Ms. Zhang is a business worker. Because of her excellent business performance, she went to a certain country in the Middle East for inspection. Upon arrival at the destination, he was warmly received by the host and hosted a banquet. During the dinner, to show respect, the host handed each guest a local specialty drink. When it comes to Ms. Zhang's drink, she always gets used to Ms. Zhang, who is left-handed. Then she stretched out her left hand to pick it up. The owner saw the scene suddenly changed. Instead of delivering the drink to Miss Zhang's hand, she put the drink on the table with great anger and ignored Ms. Zhang. Why? Some countries in the Middle East and other countries used their left hand as an unclean hand. They usually used their left hand to pick up the drinks handed over by the left hand when they expressed their disrespect or disrespect to the other party.

Workplace is a public space. As a workplace person, you must understand the minimum public space etiquette.

Respect others, be polite, see leaders, predecessors, colleagues to greet, respect the privacy of others in public areas, and make phone calls without shouting.

We should learn to standardize polite expressions. Remember to use the eleven character polite language: "please, Hello, Hello, sorry, thank you, goodbye". For example, in our work and life, we need to "please leave words and thank you." Every day we have to start in a cool and noisy conversation. We must learn to say hello, good morning, good morning, and early morning. At the same time, you should learn to use the sorry words "sorry! Excuse me!" "excuse me for interrupting you." "excuse me, I would like to ask you." excuse me, "I'm sorry to trouble you." If you want to improve your interpersonal relationship, you should learn to see others' merits and compliments. Audrey Hepburn, a world-famous film star, said, "if you want to make your eyes beautiful, please see the good points of the other side. If you want to make your mouth look good, please say more compliments."

Let's arm ourselves from head to toe, and practice your body language well. No matter how rich your connotation is, you will eventually show it in appearance and body language. Please use your whole life to create your image project!

Although "man can not be looked at, the sea can not be measured", but everyone in the society will judge you according to your clothes, hairstyles, gestures, tones, and language at all times. Appropriate dress and appearance will show your professional image and establish your personal style and culture. Enterprises should be packaged, goods should be packed and personal images should be packed. Personal image can truly reflect your personal upbringing and taste. Your personal image also objectively reflects your personal mental outlook and attitude towards life. Your personal image also shows the degree of importance you attach to your contacts. Personal image is a part of the overall image of your unit.

Therefore, we must keep in mind that we should create your professional image and enhance your professionalism so as to make others respect your character and make your career brilliant through etiquette.