Key Points For Taboo In Business Negotiations
Business negotiation is a negotiation and negotiation between the two sides in order to achieve certain paction or to resolve certain disputes.
The way of speaking and speaking skills of both sides of the negotiation play a decisive role in the process and outcome of negotiation.
According to the characteristics and practical experience of business negotiation, the language taboo of business negotiation is put forward to help business negotiation personnel reduce language errors and improve language skills.
Avoid cheating and deceive
Some people regard business negotiations as a life and death competition of opposites. When negotiating concrete matters, they ignore the objective facts, deceive, cheat, hide and cheat, and rely on lies or "big words" to gain their negotiating advantages.
If a salesperson talks with a store for sale, the salesperson, in order to promote sales, claims that he has already obtained "provincial excellent" and "superior" when introducing the quality of the product. After the shop sees the sample, he thinks there is a certain market, so the two sides have reached the intention of buying and selling.
The store later learned that the product was neither "superior" nor "superior", and its products were marketable, but shops were afraid of being deceived, so they did not sign a contract and a business failed.
It can be seen that once a deceiving language is discovered by the other side, it will not only destroy the friendly relations between the two sides, but also cause the negotiations to be overshadowed or cause the negotiations to break up, and it will also bring great losses to the reputation of the enterprises.
Therefore, the negotiating language should stick to reality and give the other party an honest and trustworthy feeling.
Two avoid being overbearing.
Some negotiators, because of their status and qualifications, are "superior to others" or "strong men first" in terms of negotiation strength.
A condescending and aggressive behavior is apt to hurt the feelings of the other person, resulting in confrontation or retaliation.
Therefore, those who participate in business negotiations, regardless of their administrative level, seniority, and the strength of the enterprises they represent, should adhere to the principle of equality, treat each other equally, negotiate on an equal footing, and exchange equivalently as long as they sit at the negotiating table with each other.
Three bogey hearsay
Some negotiators because of
Sociology
The contact surface is large, the outside contacts are many, the various sources of information are wide, and when negotiating, they often use some unconfirmed information as the basis for bargaining to the other side, and lack of conclusive evidence of the actual material. The result is very easy for the other party to seize your loopholes or handle to attack you.
In terms of personal image, it will make the other side feel that you are not serious, not rigorous, not serious, and are not worthy of full trust.
Therefore, especially in business negotiations, we should avoid using the word "allegedly" and so on.
Four avoid too aggressive.
Some negotiators compete on the bargaining table. Everything starts from "can hold each other", speak sharp and mean, frequently launch an offensive against the other side, and also refuse to be outdone on some minor details. Some people also take pleasure in revealing people's privacy.
It is highly undesirable to carry out aggressive negotiations in negotiations, which can easily hurt the other's self-esteem.
A man who is weak in nature may be able to succeed at a time; when he meets a man of deep self-restraint, though he is allowed to give full play, he will play hard to get rid of it. At the critical moment, he will force you to pay the price. If you meet a tough, aggressive opponent, a small attack will cause greater counterattack, but it will be bad for you.
Therefore, in negotiations, it should be tactful, respectful of the opinions and privacy of the other party, not too early to show its eagerness, showing an urgent look, avoiding verbal haste and hurting the other side.
Five taboos are ambiguous.
Some negotiators lack both sides in advance.
bargaining power
The specific analysis, in addition to its inability to express itself, is contradictory when it sets out its own standpoint, points of view, or answers certain questions raised by the other party, or it is ambiguous or ambiguous.
Ambiguous language is easy to leave a feeling of "displeasure" and "low quality" for the other party, and it also makes the other party get into the loophole and make himself fall into a passive situation.
Therefore, negotiators should make adequate preparations and language preparation beforehand, carefully analyze the conditions of negotiations, grasp their strengths and weaknesses, and have a clear idea of the ultimate goal of negotiations and important trading conditions.
At the same time, we should make some necessary assumptions to put forward the problems and possible controversies which may be raised by the other party. In this way, no matter what complicated situations we have in the negotiations, we will be able to adapt ourselves to the situation, clearly explain our views and answer the questions accurately and clearly.
Especially when signing the negotiation agreement, we can grasp the key to make the contract terms specific, perfect, clear and precise.
Six avoid me.
stay
business negotiation
Some people interrupt others' words at random; some people are not concentrating when others are talking; some people say they are endless and endless without considering the reactions and feelings of the other; especially when negotiating certain trading conditions, they only stand on their own positions, overemphasize their needs, and do not think about each other, which is very impolite, and it is very easy to cause the opposite party's resentment.
Therefore, negotiators should learn to listen to the art of others' conversation, show strong interest in other people's conversation, do more role swaps, and be tactful in language, leaving room for negotiation.
In this way, I can not only show my self cultivation, but also win the other's favorite. At the same time, I can better understand each other and find out the details and intentions of the other side.
Seven taboos are boring and dull.
Some people are very nervous in negotiations, such as facing the war, speaking with a dull expression and too much emphasis on pertinence and logic.
This is also very unfavorable for negotiations.
Business negotiation is different from some strong political negotiations. It is a cooperative communication and should be carried out in a positive, friendly, relaxed and harmonious atmosphere.
Therefore, negotiators should be good at establishing a good atmosphere for negotiation before the formal negotiations begin. In the formal negotiation process, they should also use some metaphors appropriately and be good at opening some small jokes to make the speech lively, vivid, witty, humorous and infectious.
By creating and maintaining a good atmosphere of negotiation through lively language, the whole pattern and prospects of the negotiation will play an important role in promoting the negotiation.
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