The Three Skills Of Telemarketing Are Not Afraid Of No Customers.
First, it's the value of the phone list.
To be specific, we need to choose the latest edition.
We must use this year's list.
It is inefficient to use the list last year or earlier.
Telemarketing Skill The first step is to select valuable customer lists and update them in time.
First, the value of the directory.
To be specific, we need to choose the latest edition.
We must use this year's list.
It is inefficient to use the list last year or earlier.
Using old directory calls, you may hear more about "someone has already left office", "general manager passed away last year", "you dial wrong number" and so on.
Next, we need to sort out the customers who have purchased the products to the list.
If the product to be sold will act as an insurance company on tax final accounts (tax saving) or cost control for profitable enterprises, it is also necessary to place relevant target enterprises in the list.
The list we use is the data provided by a large directory company engaged in the selection and sale of enterprise directory. After seeing it, we confirm that Mr. M's list is perfect.
If you want to quickly assemble to a valuable customer list, you can quickly develop telemarketing work, and consider buying data from some large directory companies.
Telemarketing skills
The second step
The idea of perfect telephone lines is no longer horrible.
The second point is to set up a perfect telephone sales line and start calling again.
Many people in society hate to make appointments or make phone calls.
Others say they are afraid of making phone calls.
But I was not afraid, because I found the only way to make phone calls no longer horrible.
That is to plan the perfect telephone lines in advance, and then to call while reading.
Why do people hate to make phone calls or be afraid to make phone calls? There is only one reason why they suddenly hear something unknown, difficult to react quickly, and become nervous and uneasy.
Therefore, it is very important that "how do we draw the topic", "how to respond when asked by others, and how to change passivity into initiative"?
What can not be written can not be said.
And you can write it out as long as you can speak it out.
Therefore, before making a phone call, we have to write what we want to say on paper and sort it out. This process is indispensable.
Next, read the exercises written on the paper carefully before you can get the success of the appointment.
This is an indispensable telemarketing skill.
So I suggest you: "write down a simple telephone line this time, and then find out the deficiency and improve it slowly by phone."
The so-called "telephone line" is to make a basic script, improve it continuously, and gradually turn it into something of high quality.
In order to achieve the perfect effect, some telephone sales adults spend two months modifying 15 lines, which are very common.
Telemarketing Skill The third step is to give yourself a sense of mission and convince the client in good faith.
Sense of mission.
"When we have sales directory and telephone sales lines, we can actually call immediately.
But what products are we introducing? How good is the quality? How can we bring benefits to each other? "" if you don't know these things, you can't be intoxicated with your products ".
So, first of all, you should familiarize yourself with the products of your company and organize them in your own language to create the perfect lines.
Knowledge of these products is not always understood by customers when you explain them to customers.
But the more important thing is to think, "this product is great."
"It will satisfy customers' requirements."
Only with such a psychological phone can you be energetic and enthusiastic to actively instil your thoughts into your customers, so that you can successfully get the opportunity to meet.
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