Speed Sell: A Variety Of Logistics Options For Sellers To Choose
Alibaba global Speedway will open the curtain of "double 11" promotion at the beginning of November 11th.
Alibaba
The group's "double 11" Carnival.
As we all know, although fast selling has been held several times to promote, but for sellers, international logistics is still a huge challenge.
To help sellers understand the double eleven issue in time.
Logistics dynamics
To reduce the risk of logistics, quick selling will provide logistics support for sellers during the "double 11" period, including China Post, Russia post and other channels.
Docking with Russian post EDI to increase customs clearance speed
Quick selling
On the other hand, the big promotion platform has already prepared a plan for the "double 11" big volume promoted by the historical data and the overall delivery rhythm of the seller, and combined with China Post and online delivery cooperation logistics providers to coordinate the expansion of personnel, warehouses, domestic trunk lines, international flights and other resources, so as to ensure that the pport capacity during the big promotion period is guaranteed.
In addition to the expansion of the logistics line before the big promotion, the fast selling platform has been docking with the Russian post EDI before the big promotion, which has increased the efficiency of customs handling and greatly enhanced the speed of customs clearance.
Provide logistics information data monitoring to help sellers reputation
It is reported that this year's 8.19 major promotion period, due to price and other factors, Jiangsu and other places post office burst phenomenon, part of the goods in the domestic delayed a week to send and receive, seriously affected the seller's reputation and the buyer's shopping experience.
In order to avoid the occurrence of similar things, the fast selling platform will announce the status of the key post offices in China Post. The seller can search the Internet and avoid the post office post.
At the same time, the seller can also understand the processing status of each customs port in time and determine whether there is a risk of delayed shipment so as to communicate with buyers early and reduce the risk of disputes.
Prioritizing online delivery to reduce seller's dispute risk
According to the briefing, there are many lines on Express online delivery, including China post registration packet, China post ordinary bag +, Sino Russian aviation Ruston, aviation special line Yan Wen, Singapore bag and so on.
Express Express said that in addition to providing monitoring data for each line of online delivery, online shipper will also give priority to handling packages sold on express mail line.
In addition to the above logistics support, in order to reduce the seller's risk of disputes, fast selling will also display the big logistics delay reminder on the order logistics details page and reduce buyer expectations.
Speed sell told reporters.
Double 11
The three day after the big promotion is the peak period for the seller's delivery, so the seller should confirm the logistics plan ahead of time.
The proportion of orders; secondly, the preparation of alternative channels to ensure that the "double 11" period when the original channel burst, can be replaced immediately, so it also requires the seller to pay close attention to the logistics information announced by the platform. The seller should also communicate with the cooperative freight forwarders or post offices on the daily delivery schedule during the big promotion period, for example, 12 cars at 12 noon, 16 cars, 20 vehicles and so on. Finally, the seller should also make daily statistics on the delivery, Internet access and receipt of the orders taken by the buyers, for orders exceeding the estimated time (such as the expected delivery within 3 days, or 5 days after the expected delivery), and actively contact buyers through the station letter, Wangwang, e-mail and other consultations. First of all, we should communicate with the cooperative freight forwarders or post offices to confirm that the "double 11" period can be carried.
Speed sell suggests that the seller should uphold the principle of "placing orders first and shipping first".
In order to avoid false hair loss, the seller should pick up different orders of Cooperative Logistics at different time points, such as the order of 10-12 points sorting, the sorting order of EMS at 12-14 points, and the implementation of the "personnel shift and equipment" mode to ensure that the warehouse can achieve 18 hours, even 24 hours of continuous operation.
Once the buyer complained, according to the buyer's complaint, if not received parcel, package damage, etc., do a good job of the buyer's appeasement or settlement.
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