Double Eleven Shopping Carnival Returns Increased

　　 The receipt found that the goods were not right.

Recently, the "double eleven after the emergence of a wonderful Buyer show" a popular network, many netizens sigh, the voice of buyers.

"Online models wear nice looks, and do not hesitate to grab one for their boyfriend, who knows they can't wear it at all." The online shopping lady said she wanted to give her boyfriend a surprise and only returned the same day.

"After waiting five days, I have been expecting four sweetheart, and I have returned three! There is also a suit of dress plus a skirt. It is just a forced eye. Otherwise, it really is what to retreat." Wuhan netizen "baa Xiao mee _miao" has been tucking up in the proud life, and the return has become the collective action of online shopping.

With the end of the double 11 express delivery peak, many couriers began to return the list. "Double 11 delivery tasks were basically completed by the end of last week, but the collection was twice as much as usual, and most of them were returned." A courier Xu Dong branch responsible person.

　　 Second-hand transaction Unexpected hot

Encountered no return or return goods. freight Too much, many people transfer products online.

Yesterday, reporters visited 58 cities, proudly life and other sites found that the transfer of "double eleven" results of the increase in the "double eleven to buy more", "buy wrong", "family do not like", are generally attached to photos, transaction prices, contacts and so on.

Netizen piglets posting "original price transfer". "Order a little more. No refund, no return. "

Reporters found that the online transfer rate is higher, many sellers have successfully transferred two or three days post. Some netizens said that the transfer of the original price can be accepted because some commodities have already increased in price, and it is also more convenient to pick up parts from the same city.

　　 Return goods Still online shopping problem

This year's double eleven, in order to avoid rush to buy goods, but also in order to lock in consumers in advance, many network businesses have launched the "advance payment advance purchase" activities, but the advance deposit does not retreat into a new shopping worry. Xiao Xu was "forced" to buy a leather bag, and the businessman also claimed that he did not support 7 days for no reason to return.

Although online shopping "7 days no reason to return" has been included in the new consumer law, the return is still not so simple. Ms. Zhang bought a pair of leather shoes online. After finding the problem, she contacted the seller many times and complained to the platform. The seller still refused to sell the goods during the double 11 period.

Yao Jianfang, a rights protection expert at the China Electronic Commerce Research Center, reminded that online shopping transactions must keep good vouchers, such as invoices, courier receipts, online chatting and order records. In case of a business refusal to return, complaints can be made to the online shopping platform first, or to the industry and Commerce Department where the store is located.