How To Receive Customers Who Recommend "No Cold" To Clothing Accessories

When customers choose accessories, if they do not have the shopping guide recommendation, they usually choose according to the previous purchase experience, and their acceptance of the new style of jewelry is far lower than the acceptance of the new style of clothing. Customers only look at their own situation, often because customers purchase jewelry have specific goals, so do not care about shopping guide. But the choice of customers can not be changed. As long as shopping guides observe carefully, explain the specialized knowledge of accessories and collocation for customers, customers will also adjust their direction of purchase choice.

Problem analysis

"Hello, look at it casually." The casual meaning of casual glance is not to give. customer The pressure that can not be bought, or understood, is only a casual look at these commodities. It is totally unnecessary to take the matter seriously, and has the suspicion of self demeaning of the brand.

"Hello, you can try it if you like." Accessories are not like clothing, even if customers need to try, without proper clothing styles to match, it is often difficult to show the style effect of accessories. therefore Accessories The "test" and the "test" of clothing are different. Small necklaces, bracelets, etc. can observe the accessories and the customers' skin color and skeleton proportions. However, larger scarves, scarves, hats, shoes bags, larger necklaces, etc., require the overall clothing to make a foil. If it is matched with the clothes worn by the customers, they can be tried, but if the customers who want to buy clothes or customers who buy clothes are recommended, the customer experience will be different.

Coping with examples

"Hello, if you want to make clothes look more casual and fashionable, you are advised to choose the more striking accessories, so that some ordinary styles and casual styles can be very personalized. If you want to make your clothes more trustworthy and sexy, you are advised to choose some ornaments that are arranged in comparison with the rules, or a scarf with moderate colors. I don't know what kind of feeling you need.

The customer said, "I'll just take a look at it and get a necklace for my clothes."

"Oh, well, your dress looks quite formal today. It looks a bit rigorous. But this basic model is very plastic in choosing accessories. Choosing jewelry depends on the occasion. We have a few here to introduce to you, this exquisite necklace is suitable for your coat with a simple low collar wear, wisdom reveals a subtle fashion style; this longer, more eye-catching necklace will increase the sense of fashion, because the shape is exaggerated, so it is suitable for some relaxed career occasions. In addition, I also suggest that you use this cotton scarf is also good, it will show the urban leisure style.

The customers listened quietly.

The shopping guide paused and then said, "I don't know if I can help you with this introduction."

The customer smiled. "Well, you are very professional. Let me consider this large necklace and scarf. Help me try it."

"OK." Shopping guide necklace and scarves are worn on the neck of the customer for demonstration.

Shopping guide for customers to introduce useful information will never be cold shouldered by customers. Professionalism and patience are fundamental to sales.

　　 occasion Clothing Jewelry highlights rule

In the interaction between shopping guide and customer, it is necessary to provide more than two or three matching schemes for clothing and accessories, which will make the products more attractive.

The number of bright spots in clothing accessories matches the change of the style of the occasion. The more the overall collocation, the more casual the personality or the more solemn. The less the overall collocation, the more rigorous and formal or more home.

The same is a clothing, through the introduction of different accessories for customers to recommend different types, you can achieve a variety of clothing styles changing occasions.

When purchasing clothing accessories for customers, shopping guides should try to provide customers with different collocation methods and associations, so as to catch more customers' preferences and increase the aesthetic value of clothing styles and accessories.