Seven Sales Skills Of Shopping Guide
Shopping guide skills can quickly guide consumers to complete the purchase behavior, rapidly improve the sales volume of goods, and at the same time, reduce the cost of sales for enterprises. In today's fierce competition, these businesses are happy to see them, but for the guide, it is also a way to improve their technical skills and gain more rewards.
Here is a brief introduction of some shopping guide selling skills, hoping to provide some help for you.
As long as customers step into your shop door, it means the possibility of selling products, so give him a warm smile and a sincere greeting, believing that this customer is likely to become your "buyer".
Therefore, the company requires stores to provide "three one" services to customers who come to the store, that is, a greeting, a smile and a glass of water service.
More often than not, one person who buys in a shop may be a couple or with friends or colleagues.
At this point, it is necessary to decide who decides the purchase.
As long as the judgement is correct, the next sales promotion will achieve twice the result with half the effort.
When customers first enter the shop and look at the merchandise, they have not decided to buy it. Their mood is more timid, and they are more sensitive to the behavior of the salesperson.
Especially if some strangers are too active.
Reception
It may lead to his resentment.
At this time, it is better to give him a relatively relaxed environment, keep a certain distance, but pay attention to the behavior of the guests, and when necessary, take the initiative to serve.
Because each customer needs different products, so when recommending goods to customers, we must first judge the taste, style and grade of the customers.
Recommended introduction
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If you blindly recommend, it will only cause customers' distrust of you.
Moreover, the company praises "service operation" instead of "
Selling and selling
The old idea of winning the trust of guests is the most important thing.
Customers are generally better face, so we must take care of their self-esteem in the promotion process.
If you can hurt your customers' self-esteem, choose the right reasons to give them a step.
It can make a deal without hurting customers.
Humor is a lubricant, it can ease the deadlock and create a relaxed atmosphere.
Even selling is a good way.
When you recommend a product to a guest, a humorous word can often make the guest happy, but relax the precaution and finally conclude the paction.
However, we must pay attention to humor when we sell, we need to know how to seize the opportunity and promote sales.
The more people say "yes", the more likely he is to be captured by others' opinions and positions.
For example, if a guest doubts our price positioning, then you can say to him, "is our store rent much cheaper than other places?" the other party must say yes.
Then you say, "is our business cost much lower?" the guests nodded.
Then you say, "wool comes out on sheep, so our price will be lower than others, right?" I believe that through such a conversation, the guests will understand.
But when you talk, you must pay attention to smiling and calm, rather than aggressive. Otherwise, even if guests can accept your point of view, you can not accept your attitude.
There are many aspects of shopping guide skills. If the shopping guide wants to improve their professional ability comprehensively, they should try their best to turn themselves into a miscellaneous family. We do not strive to do all kinds of expertise, so long as we can fulfill our duty of shopping guide is good.
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