How To Resolve Conflicts In The Workplace

Work will inevitably lead to different opinions with colleagues. Careful handling can enable the two sides to exchange views and promote communication. If they are mishandled, they will create conflicts, affect work emotions, and even affect the efficiency of the whole company.

Once you have conflicts with your colleagues, you should be right about things, not just people, try to control your emotions, ease the atmosphere, and actively resolve conflicts.

Of course, you can also consider the following methods.

When dealing with conflicts of opinion, be sincere in attitude. If responsibility is on your side, you should be courageous enough to admit mistakes and apologize to your colleagues.

As a superior, he can take the initiative and flexibly and flexibly, take the initiative to shoulder some responsibilities of conflict, and give subordinates a step down.

The so-called "heart and flesh" creates such a feeling that it is easy to move a colleague, so that he can make a good fortune.

Open your mouth to break the stuffy situation

Many people have the experience that when they conflict with their colleagues, no one will start to greet anyone in the company. In fact, both sides are expecting the other person to speak first.

Therefore, as a member of the company, when confronted with colleagues who are estranged, it is better to greet them in a timely manner and greet them with enthusiasm, so as to eliminate the shadow caused by the conflict and leave an impression on other colleagues that they are generous in their work.

Chinese people do not have to insist on an unreal self-esteem. If they ignore each other just because they are angry for a while, they will face up and head over and act as if they do not exist. In the long run, the conflict will become more and more snowball.

When subordinates are in conflict with themselves, they should be calm and unconcerned about their views and avoid unnecessary verbal violence.

In fact, rough arguments can not solve the problem. If both parties are emotionally excited, they have to stop arguing and suspend the discussion for the time being.

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1. when leaders are accountable for their tasks, they must answer "I will do it at once".

A calm and prompt response will make your boss feel that you are a good subordinate with efficiency and obedience.

Even if it is difficult to do it, we should first buffer it and think it over before reporting the details.

2. being praised, I remember thanking my colleagues for their help.

The modest attitude is more likely to be appreciated and trusted.

The success is attributed to the help of colleagues, but also reflects your good team spirit and gives people the impression of sincerity and kindness.

3. when asked, euphemistically, "I'll think about it first, and I'll tell you later."

If you just say "do not know", it will make people feel that you are unwilling to help him; in another way, you can not only help yourself, but also show that you are willing to help others.

4., if you want to ask for help, praise him for "you know best."

If you ask for help, you must first confirm his ability and the importance of completing this task. In order not to disappoint you and prove yourself, such an invitation is usually not rejected.

5. send bad news and calmly say, "we may run into some situations".

When work is in trouble or challenge, don't mess with yourself.

First, sort out your thoughts and take a few deep breaths, then speak quietly, and let your companions feel that things are not getting out of hand, to inspire their determination to fight side by side with you.

6. when I was criticized, I admitted that the mistake was "I was temporarily negligent, but fortunately it could be adjusted".

The courage to admit mistakes will win the respect of the other.

But don't carry all the blame on yourself. It's better to say your solution and shift the topic to the event itself.