Learn Shopping Skills To Help Your Business Thrive.
What should you do if the guest tries clothes and asks you to carry a bag? This seemingly simple matter is not going to be noticed, but there will be disputes.
Generally, this situation is more frequent in winter.
When the guest tries the clothes, he will hand the bags and other things handy to the shopping guide on the side.
Of course, our shopping guide will be followed by cleverly, but we don't know if the connection is good.
For example: 1, a customer bought a beautiful box. When she finished her dress, she said, "this box contains a valuable vase. Now you broke it, you see how to compensate it!" 2, I have a gold necklace in my bag. I can't see it now. It must have been stolen by you.
At this time, no matter how you explain, it is pale. You just have ten thousand mouths, and there is no way to make it clear.
How to solve it: our headquarters generally do not recommend that you pick up your guests, especially valuables.
We must remind guests to bring in and take out when they enter the fitting room.
At the same time, warm notes should be placed in the fitting room. Please keep your valuables and lose it. It is not responsible for the loss. If you really want to ask for help while you are outside, you must first ask if there are valuables or wallets in it, so that you can connect them.
As the saying goes, the heart of a man must not be hurt.
Why did you just buy clothes that you haven't had for a few days?
Price reduction
Pull? Wait till you get a discount.
Customers will continue to pay attention to the clothes they buy and the stores that they like to shop.
We often hear people complain, "yes, when I buy it, I don't pay a penny discount. I just bought it for a few days. It's so much that I lose my breath. I'll buy it next time when you come down."
How to solve it: our company's products are distributed uniformly at headquarters, and the price is unified.
None of our chain stores has the right to assign or lower prices arbitrarily.
Company in
Seasonal pformation
During the holidays, there will be some unified promotional activities. We must resolutely obey and cooperate.
Of course, no one wants to buy products that are more expensive than others.
Otherwise, you leave a phone call. Next time we have to do an activity, will I inform you at the first time?
customer
Not only do you want to give a discount, but you also need a couple of gifts. What do you do? Discounts and gifts are the last act of the guests going to the bar for their own interests.
Such a large number of guests, their sometimes excessive tone, directly affecting the other guests in the store.
Some people can compel our shopping guide to make more pairs of socks and not to buy threats.
How to solve it: our shopping guide can explain to customers that the price can not be small, and there are brands on the wall and bar: (the price is clear, the price is declined, the price is declined).
The refusal of counter-offer is no longer repeated here.
As for gifts, this is not expensive in itself. It represents only a little bit of our company's intentions, and it needs to be shared with more guests.
If you have 1000 points or a golden card VIP, we will send you our best wishes and gifts on your birthday. Do you enjoy it?
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