Fashion Guide: Reading The Hearts Of Customers
It is difficult to guess the psychology of a person. It is also very difficult for a clothing guide to read the hearts of customers.
However, if the clothing guide can not read the customers' mind, they will not know what the customers want and can not meet the needs of customers, which will naturally affect the sales of clothing.
So, how can clothing guide buyers understand the hearts of customers? Actually, it is not difficult. Clothing guides only need to master 8 strokes, so they can read the hearts of customers.
Now, Xiaobian teaches you 8 kinds of tricks to understand the customers' hearts, hoping to help you improve the sales of clothing stores.
Shop assistants must be active, active and friendly.
When customers are not in the shop, they know to take the initiative to find customers instead of waiting for customers in the store.
When customers come close, greet them very well and make a good impression on the customers.
Courtesy and warm greeting can pull many customers into the shop.
Customers enter the shop and watch clothes to make a good foundation for selling clothes.
When you say hello, you can introduce the characteristics of your shop in a short way. You can introduce it to your customers in a short language and increase your customers' attention.
After all, who likes new clothes, and who wants to buy the best clothes with the least money?
As customers, they like to have a relaxed and free shopping environment for their appreciation and selection. Instead of indiscriminate introduction, they will feel an invisible pressure and run away as early as possible, so clothing guide buyers should know that "fit and stop".
Active inquiry
customer
What kind of clothing is needed is very important. If customers want to buy pants or shirts, they will be more presentable.
The next step of the salesperson's introduction can be more targeted.
After asking, if the customer wants the style shop, there is no time to take the initiative to introduce similar.
clothing
To replace it.
We can't just say, no, and let customers walk out of the shop.
When customers still disagree with the opinions of the shop assistants, they will no longer talk about unnecessary words. It is better to ask customers to try them on, so as to reflect the effect.
If customers stay in the store for more time, it is better to ask customers.
Try them on?
Try to guide customers again with the effect of trying.
Female customers have the habit of taking companions while shopping.
Peer opinions have a strong interference on the choice of customers.
If the customer is not satisfied with the clothing, the clothing guide can timely give his partner an idea and ask the customer's opinion.
Of course, if partners do not agree with clothing, it will play an opposite role.
If the price is deadlocked with customers, it is better to ask the customer to quote a price himself.
Wait until the customer quotes, and then adjust the price around this price.
In this way, we can save time for each other to sell the wholesale clothing of Zhejiang clothing, and we can accelerate the sale of the women's clothing shop.
If the customer has already chosen a long gown, it is better to recommend a pair of trousers with good matching with the long gown.
Other clothes can also be introduced to match other clothes with better effects.
Nowadays, dressing is a collocation problem for many customers.
But this requires that clothing guide buyers have certain knowledge of clothing collocation in order to guide customers correctly.
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