Effective Ways To Improve The Level Of Clothing Guides
As a shopping guide, the competition is fierce every day, especially in some large brand stores.
Therefore, how to quickly discern people who want to buy goods and what are potential customers, and which are just looking at others, which are other producers or dealers' undercover informants, need to quickly identify who will buy goods today, and what are other producers or dealers' undercover people. They all need to buy a team of people to accumulate over the long term and practice "good eyesight". Then they will seize the opportunity decisively and take different measures to deal with different customers.
After identifying the real needs of customers, the next step is to "act with affection and take care of reason" for customers.
Generally speaking, unless the brand is "supporter" or "repeat customer", ordinary customers often unconsciously bring a "critical suspicion" when they first contact a brand. At this time, if the shopping guide is "not knowing the right time" or "unwittingly", he will go to the front.
customer
At once I said, "nothing, I'm just looking around". I'm afraid this is the outcome that we all do not want to happen.
Therefore, we may start with simple greetings, step by step, step by step, and use the most effective way to win the recognition of customers first.
As long as he recognizes you, the following is easy to handle. If you guide him gradually to the product, he will unwittingly go to your good "trap" and follow your description to the wonderful product world.
"When the time comes, it's time to come to the end." if he doesn't buy it again, he will always feel sorry for you. Do you think he can't buy it?
After seizing the right opportunity, the next step is to find out the real needs of the real customers as quickly as possible.
After identifying the real needs of customers, they can be "tailored" and "get the right key" to ensure that every customer can be satisfied.
In fact, there are
Shopping Guide
In the process of shopping, it is easy to have the embarrassment of "bottom up" or "insincere", but few people think about why.
To resolve this embarrassment, as long as we are concerned, we should imagine ourselves as customers, if we buy, what problems we will have, what concerns we care about and what services we will care about. If we really do that, then your shopping guide skills will inevitably improve in subtle ways. Your affinity to customers will increase unconsciously. Your service awareness will be beautifully upgraded to another level, and your sales performance will go up to a new level.
To become a winner, you need to be an expert first.
As a basic skill of a shopping guide, we must first grasp the selling points of products (including grasping the relevant corporate culture), excavating the differences of products sold (as long as we try to find them always), and then "shorter than the length" (that is, "the length of one's own is shorter than that of human beings"). This is the reality of market competition. Of course, we must master certain skills of speaking, and we must not attack the competition with malicious intent.
brand
Only by achieving specialization can we stand out in the brutal competition and create good sales performance.
There are many skills to ask questions from customers. Different ways of asking questions will get different results.
For example, when a customer enters a door to buy Tiles, you ask him in person, "what do you buy Tiles for? What kind of tiles do you buy?" customers may think you are impatient and impolite.
But if our shopping guide can smile and ask, "Sir, I don't think you would mind telling me where you want to buy Tiles."
Only in this way can I help you choose the right varieties and models and calculate the dosage for you.
In this way, customers will think you are trying to help him, and think you are an expert in this field. He will believe you.
Again, when you ask questions, you must pay attention: don't ask customers a lot of questions at the beginning, neither can you show that you are very cold, so that customers feel that you do not want to know more.
You can't show a lot of interest in the customer's private business.
Ask a question at most. Don't ask questions.
Also, ask questions not to use interrogating tone, to tone gently, and to negate customers' opinions and opinions positively.
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