Skills For Starting A Business
We need to know that when Shopping guide Being able to get along with the customers shows that they are close to success. If the shopping guide is stingy with his language or gives the customer reasons for prevarication, the customer will think that they are dispensable, and even disgusted. But the sales guide is basically those who are cheerful and good at communication.
For the customers who enter the store, many shopping guides do not go to receive them at all, but look at them for a visit at will and wait for the customers to choose by themselves. The direct result is that customers will buy the style they like, and they will run away if they don't like it. Especially in some large stores Brand store Most of them think that customers don't like other people's introductions, so they should leave enough and loose personal space for customers, otherwise it is easy to "drive away" customers.
Sales need interaction, lack of interaction sale Customers lack the atmosphere and desire to buy. The success rate of selling this kind of monologue is very low. Therefore, we warn the shopping guide to be active with the customers.
Shopping guide is also very hard work, at the same time, shopping guide time because of the impact of customer flow inevitably appear some blank section. When there are no customers in the store and there is no work in hand, many shopping guides are basically idle. Even if some shopping guides are standing at the door of the store, they are "standing guard". They do not know how to actively solicit customers from the past. Instead, they are waiting there.
What's more, when there are no customers, many fashion guides don't know how to arrange their own work, and spend a lot of time on texting, reading magazines or chatting. Many times, customers do not know when they pass the store door or have entered the exclusive store, and they still concentrate on doing their own things. It is the irresponsible psychology and performance of shopping guide that gives customers the feeling of being indifferent and despised, and also loses the opportunity to communicate with customers.
A drawback of most clothing shopping guides is that customers can answer whatever they ask, introduce what they like, and give up promotion if they don't like. Many shopping guides think that the process of choosing clothes for customers is relatively simple. If you recommend the clothes they don't like, they won't choose them. They will also pay for the clothes they want without introducing them.
When customers choose clothes, they often take a look at them, and there is no accurate standard for the style. Especially for female customers, the selection of clothing is more random. Shopping guide must properly guide the needs of customers, and sincerely put forward their own views and opinions. When customers accept their own views and then push out their own clothing, it is easy for customers to accept.
Many shopping guides say "Hello, welcome to XX store, please feel free to have a look" or "try whatever you like" immediately after customers enter the store. Most of the shopping guides who say these words are serious or mechanical and have no feelings to speak of. What's more, many shopping guides don't look at customers when they say this. And this kind of prologue, many stores are the same, customers listen to no desire to buy.
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