Basic Management Skills That Store Managers Need To Master

It can be said that as long as we can work with shopkeepers.

If we communicate honestly, our store will be half successful.

As shopkeepers, they want to know more about the convenience store industry.

And we are one of its important channels. This is also our obligation. Only when they understand Mei Yi Jia can they resonate with us.

When a store meets a thorny problem, we should contact the responsible person with the fastest speed and make a suitable explanation, so that the brand of Mei Yi Jia will always be perfect in their hearts.

There is often such a joke. When the store is over, what time will the store call the professional store manager?

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In fact, we need to pass a lot of professional skills to the store while we are in the shop. But because of the different levels of shopkeepers, the learning ability is different. This requires us to take the trouble to emphasize that numerous narration and practice are the most basic tasks for us.

Helping stores solve business problems is the company's deeper level.

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When the store has not opened yet, have we done a market investigation for the store? When the store opens, the doorway crowd keeps flowing, and when the store's income has not been raised yet, have we considered whether our commodity structure and the execution of the sales promotion are reasonable? Sincerely, carefully and carefully, the requirement of our shop owner and shopkeeper should also be our own requirement.

As a member of the company, we should always keep in mind the company's 16 character policy: "implementing standards, regulating operations, creating benefits and continuous improvement". This is the premise for any store work.

Whether or not a store can operate normally and effectively is closely related to the system we make for it.

In the process of shopping, we should strictly implement the headquarters system according to the actual situation of the stores and the requirements of the headquarters, so as to pave the way for the smooth development of their work in the future.

As long as our professional store attentively follow the store and strictly follow the store, our group will be more prestigious.

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The so-called loss of stores generally refers to the difference between book inventory and actual inventory.

From the perspective of the causes of loss, we can divide the clothing sales losses into several categories:

1. variable price loss: when a commodity is competing for promotion, it will reduce the cost of selling goods in order to attract customers.

2. scrap: loss due to excessive or improper storage of goods, resulting in the rejection of waste due to poor or damaged freshness.

3. unknown loss: there are two kinds of wastage that cannot be classified as a result of store management.

Price loss and scrapping can be found from sales data and check of documents, which are relatively easy to control and make up for relatively easily. However, the loss caused by uncertainty is the key that stores need to take immediate action to improve.

Let's discuss the causes and control points of several main unknown losses.

The reason for the loss of orders is mainly due to brand errors, specifications errors and quantity errors in the process of ordering.

To control this loss, there are several main points: look at the stock in the stores and warehouses before ordering, understand the real stock situation, and do not make judgements based on simple computer data.

During the ordering process, we must check and check the details of the order strictly, do not make any mistakes in the operation, and then we should take part in the order and control the goods in advance.

Receiving loss is the most unknown loss, and it is easy for people to be careless.

In order to control the loss of goods, we must check the acceptance of the goods at the time of acceptance, reject bad commodities, expired goods, and accurately count the number of goods.

In the process of receiving goods, we need to carry out the two re inspection, which can effectively avoid the wrong points and lose the order.

It is a series of processes from the receipt of goods to the warehouse to the store shelf. The goods are damaged, the goods are damaged temporarily, the damaged goods are damaged, the customers break the goods. All these are due to the loss of the commodities in the course of the movement.

In order to control the loss of pportation, it is required to be careful and careful during the operation. According to the requirements, the goods must be placed on the pallet, not too high, to operate according to the actual ability; the commodity display is firm, and the damaged items should be reinforced and displayed.

There is a process from buying goods to selling goods. In the process, goods are stacked in whole boxes or single forms. Because of poor sales, large display area, long display time, and improper display methods, stacking losses often occur.

The key to control the stacking loss is to adjust the layout according to the sales situation, not to overstock too much stock. For stacked goods, we must strictly implement the work of dumping goods, prevent the confusion of new and old commodities, reduce the freshness, or expire the commodity. In short, we can control the stacking loss effectively.

In the course of operation, the stock is too large, and the funds are overstocking and business pressure is increased.

The fundamental move to control inventory loss is to control the quantity of orders. If there is already a high loss commodity, we should conduct regular and coherent inventory, and try to deal with it as soon as possible.

Cashier is the last link in the sale of stores, and it is also a key link to achieve sales, and there will also be attrition in this process.

In order to control the loss of cash, it is necessary to control the details of the cash register: strictly carry out the cash register according to the process, and prohibit improper cash register action.

The cashier should pay special attention to these details because the failure of the cash register or the negligence of the staff will result in price loss.

Salespersons should also strengthen the management of commodities and reduce the occurrence of such incidents.

Time wastage is caused by improper control of the time point in the process of entering and selling the goods, and if the goods are not returned in time, the goods will be rejected or deteriorated.

To control time wastage, we must strengthen the management of the time points of special commodities. We need to make regular returns, and not backlog until the end of the month.

Sales of goods need opportunities to be realized. Customers can see, be satisfied with, and be able to buy, to achieve sales, seize every possible sales opportunity, check the inventory every day, cooperate with the delivery time of the manufacturer, keep the reasonable stock days, pay attention to the season, the storage and sales volume of the special merchandise, avoid inventory, and do not display, and understand the needs of customers through customer surveys.