Clothing Shop Must Learn To Grasp The Key Points.

When you buy, you smile, and when you return it, you will create trouble for customers.

The trouble of returning goods is to prevent customers from buying.

Therefore, we must set the return process simple and simple, so as to arouse customers' desire to buy.

The basic principle of setting up process, establishing rules and implementing rules is always putting customers first. Only in this way can those processes, plans and guidelines be better.

For customers.

Whether it is to solve the internal problems of the company, or to deal with the external customer relationship, when it is uncertain, hesitant or not knowing how to choose, refer to this article, putting the customer first, everything will be solved.

If you want to buy a product, the stores are out of stock. In such a situation, they usually tell consumers that they are not in stock, or if they need to be noted, they will notify customers when they are delivered.

If we try to satisfy the needs of customers at this time, we will be pleasantly surprised and moved to customers.

There is a crazy article on the Internet.

A reporter was searching for the news from fat east. He asked where a security purchase card was sold, and the security guard led him to the sales place.

Faced with such a thoughtful service, the reporter had to buy a 500 yuan card.

If you do not know how to deal with customer enquiries, refer to this case.

It is unavoidable to make mistakes in work. When mistakes cause trouble to customers, try to make up for mistakes, reduce the damage to the lowest point, and get the understanding of the customers as much as possible.

If we ignore mistakes, we will only make customers more.

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Sincerity is the fundamental attitude to solve problems.

Whether customers buy goods or not, they must provide customers with a consistent service.

Attitude can not be changed because of failure to achieve purchase intention.

Customers who are not shopping, who are also potential customers, will spread their shopping experience.

Therefore, we should assume that every customer provides enthusiastic service as the goal.

Because performance is directly linked to income, every employee wants to sell more products.

But employees' desires and customers' needs are sometimes inconsistent.

Sell blindly so that customers can buy unsuitable products. After that, customers will be annoyed or unhappy and will not come again.