New Rules For Telemarketing

Prologue 1: a straightforward approach

Salesperson: Hello, Miss Zhu / sir? I am Li Ming, a medical consultant from Moore company. I am sorry to bother you with your work / rest. Our company is now doing a market research. Can you do me a favor?

Customer Zhu: it doesn't matter. What is it?

Customers may also reply: I am busy or I am meeting or for other reasons.

。

The salesperson must interface immediately: I'll call you back in an hour, thank you for your support.

Then, the salesperson should hang up the phone voluntarily. After an hour, we must create a familiar atmosphere and shorten the sense of distance: Miss Zhu / Mr. Hello, my name is Li.

You called me 1 hours later.

)

Such as:

Salesperson: Miss Zhu / sir, I am Li Ming, consultant of XXX company. We haven't seen each other, but can I talk to you for a minute?

Customer Zhu: Yes, what is it?

Customers may also reply: I am busy or I am meeting or refuse for other reasons.

The salesperson must interface immediately: I'll call you back in an hour, thank you.

Then, the salesperson should hang up the phone voluntarily. After an hour, we must create a familiar atmosphere and shorten the sense of distance: Miss Zhu / Mr. Hello, my name is Li.

You called me 1 hours later.

)

Salesperson: Hello, Miss Zhu / Mr. Li Ming, I am a medical consultant of a company. Your friend Wang Hua is a loyal user of our company. He introduced me to you. He thinks our products are more in line with your needs.

Customer Zhu: Wang Hua? Why didn't I listen to him?

Salesperson: really? I'm sorry. Mr. Wang has recently been introduced to you for other reasons.

You see, I was eager to call.

Customer Zhu: it doesn't matter.

Salesperson: that's really bad. Let me give you a brief introduction of our products.

..

Opening white four: self opening law

Salesperson: Hello, Miss Zhu / Mr. Li Ming, I am a medical consultant of a company.

But this is a telemarketing phone. I don't think you'll hang up at once.

Customer Zhu: selling products and cheating, I hate salespeople.

(customers may also answer: what products are you going to promote?

If so, you can directly intervene in the product introductory stage.

Salesperson: then I really need to be careful not to let you add another annoying person.

Customer Zhu: ha ha, young man, still very humorous, ready to promote what products, listen to.

Salesperson: Well, recently, our medical expert group is doing a survey on XXX market. I wonder if you have any idea about our products.