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    How To Make The Other Person Establish A Sense Of Trust?

    2015/6/4 16:33:00 31

    TelephoneEtiquetteTrust

    Building trust is a technology of the system. People are close to each other because they are like birds of a feather flock together.

    affinity

    There is no deal, affinity is to have something in common, your voice is similar to him in the phone, the voice is high and low, the timbre is similar, for example, it is similar to his preferences. The questions he asks in the phone is that he likes to listen. The speed of speech is what the other side likes to hear, the degree of your speaking, the degree of concern, or the degree of understanding to the customer, the customer sounds like an iron, hot, neat.

      

    Telephone

    It is good at using tone, interjection, good response to customers, very good.

    Listen

    Good questions, good impression to customers, because customers will not give us the second chance to establish the first impression. I often mention in public speaking class that I speak a lot of courses all over the country. Every time I come to the stage, I talk about affinity with you, whether it is the gymnasium of 6500 people in Beijing or thousands of people, tens of thousands of people.

    Most people in the phone, first let the customer feel how to prove that you are telling the truth, if you believe.

    To establish a sense of trust, if you want to learn, first look at a set of telephone marketing system tutorials. This affinity should be established for at least one or two hours to help you.

    Related links:

    Everyone knows that sending text messages is a very good way. We used to have a pager in the past and find it easier to find people when we call paging. Now, though every cell phone is like a paging station, there is a lot of money needed to run a paging station in the past. Now every cell phone has the function of a paging station. It doesn't need to be used in white. It's better. There are many ways to avoid harassing customers. There are thirty thousand messages that I study, and I send tens of thousands of messages. I contact and serve customers with many friends.

    Part of my research is very effective through my own research, and the application of these key points will produce very good results.

    The first texting needs tools, mobile phones, PHS, business phones, computers plus the Internet. Which of these four tools is better? Which is more convenient and better? Mixed messages can be enough for your customers. At this time, you can have the mass function through the phone, the business phone has the mass function, and your phone also has the function of mass sending, so that many customers serve, third categories send, why send text messages to be sent categorization, different customers have different needs, so that customers have different attention, the content they need is different.

    Fourth to the people and send, each person his values, his preferences are different, so send text messages when it is very personalized, because people are different, so you send text messages are different, and the time, because of people, because of the time is very important, you can not send a short message to the night at eleven two points to the price, otherwise people are startled, maybe cause misunderstandings of others husband and wife.

    Also need to reply in time, another important message written by oneself, you can feel that no one else can see it. Remember, you can write it yourself, feel it personally, and feel that your client can feel it too. For example, the message is rewritten, for example, yesterday's June 1 children's day. Some people send text messages. Many people send text messages to the Dragon Boat Festival. You find that some of the contents are exactly the same. If you receive a text message exactly the same, you may feel that your customers do not have special respect for you. The three do not want to see the same thing directly. In addition, attention should be made to reply in time. You send text messages to others.

    Another is to leave their names, so that people do not feel wrong, you often send text messages, some mobile phones do not leave a name, in front of the Dragon Boat Festival, I received one hundred or two hundred messages, of which 70% did not leave a name, maybe you know his name, but I do have a lot of contacts and friends, maybe I really can not remember his name one by one, even if he sent me, do not know who sent it, it may not look like this, hope everyone to leave their name, everyone texting is like this.


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