The Problem Of Theft In China'S Retail Industry Needs To Be Solved Urgently
Based on a two-year survey of ordinary retail respondents who participated in the barometer of global retail theft, it was found that retail losses in China, including theft, staff or supplier fraud and mismanagement, rose from 0.87% in 2013 to 2014 in 2014 to 1.35% in the period from 2015 to 2015.
Globally, this figure has risen to 1.42% compared with 0.94% of the average retailer surveyed in the previous year.
Retailers said that a series of factors, including challenging retail environment, led them to take austerity measures, thereby reducing the loss prevention investment.
This, coupled with the high unemployment rate and limited monitoring tools for internal theft, as well as inventory differences, further exacerbated their attrition.
According to reports, the average annual loss of Chinese shoppers is 104 dollars per household.
The study was funded independently by NYSE:CKP, which was implemented by Smart Cube and Deyle Ernie Deyle from 2014 to 15.
During the period from 2014 to 2015, the report was formed on the basis of in-depth telephone conversations and more than 200 written surveys conducted by more than 200 retailers with sales close to 1 trillion in 24 countries.
From a seasonal point of view, respondents in the Asia Pacific region say that they spend most of the year in winter, followed by spring, autumn and winter.
Clothing stores in the Asia Pacific region (1.74%), large integrated supermarkets / hypermarket supermarkets (1.51%) and department stores (1.40%), which suffer the most attrition due to the increasing prevalence of Retail Theft inside and outside.
Pool, fashion accessories and infant formula.
If the items are sorted, the most vulnerable items include denim (clothing and accessories); battery (DIY home decoration); mobile equipment accessories (Electronic); infant formula (food and beverage); and cosmetics (health and beauty).
According to Deyle, "this year's survey clearly reveals the persistent factors that affect losses and ultimately reduce the profitability of retailers.
Even if retailers are concerned about all aspects of the problem, if they do not invest more in loss prevention strategies, tools and resources, they will still not get the results they want.
We hope that this report will help retailers understand better all the complex factors that cause losses and the most cost-effective way to solve them.
"
Per Levin, President of the solution to the commodity availability of point system, said: "this is the only statistical study that we have been supporting for the global retail industry for Fourteen consecutive years".
In order to solve the increasing attrition problem, retailers are taking a number of strategies to look at attrition from a broader perspective at various levels within the organization and cooperate with their suppliers and solutions partners.
With proper technology, personnel and process, the supply of goods can be improved, which will directly affect customer satisfaction and the profitability of retailers. "
In fact, among the 24 countries surveyed, there are 18 countries.
Retail wastage
The biggest reason is shoplifting. In China, shoplifting is also ranked first, accounting for 55% of total losses, and 28% of the losses caused by dishonest employees theft.
Because organized retail crimes, easy selling of stolen goods through online sites, reduced investment in tools and resources, and shoplifting are generally regarded as an increasingly serious problem such as "low risk / non aggressive" crimes, shoplifting will continue to plague the retail industry.
The main reason for dishonest employee theft is that the screening procedures before employment are not strict, lack of relevant supervision and increase of part-time employees (especially during the winter rush hour).
Theft
The most frequent occurrence) and stolen goods are easy to sell.
In the Asia Pacific region, the main objectives of pickpockets and dishonest employees are items that are easy to hide and have good resale prices in the ready market.
Denim
2013, a retailer in the Asia Pacific region who also participated in the study, reduced its overall cost of damage prevention to 0.79% of sales. This is also the reason for the further increase in losses reported in the report.
The most common solutions for shop damage prevention include closed-circuit television monitoring system (100%), security (71%), and alarm monitoring (67%).
The most common commodity protection solutions to prevent Retail Theft include electronic merchandise theft prevention system (EAS) (90%), spider label and protective box (62%), advanced inventory control strategy (29%), shelf shelving scheme and delay device (29%).
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