The Source Of Conflict Between Employers And Employers: Control Of Their Emotions
"Ice cube" - he will use every means to avoid emotional exposure, whether positive or negative.
When he should express his feelings, he will appear cold and numb, and if others show affection in front of him, he will regard it as an overreaction or even a contemptuous attitude.
It is a good thing to be able to be self possessed and calm in a difficult situation, but it is still a drawback in the good times.
The following are the ways:
1, keep the distance.
To accept reality, he is such a person.
When arguing, try to set facts and not add personal feelings.
2.
befriend
。
He also had feelings, but he suppressed it in his heart.
Nevertheless, he will feel it in the face of other people's care. Once you increase his understanding of him and accept him from his heart, you will realize how he shows his affection for others in a low-key way.
3, actively seek response.
Sometimes you should ask him directly to you.
work
If he answers too generalizations, you will have to ask where he is satisfied or dissatisfied.
This way can help you better understand himself and his opinion of you.
"
Manic
"They like to vent their pressure through intense shouting.
In front of top leaders, they can still be reserved, but there is a strong explosion between them. The cause is not important at all. Once the fuse appears, a little bit of Mars will be enough for him to break out.
The corresponding methods are as follows:
1, keep calm.
His growl is usually not aimed at you. Psychologists call it "anger".
He was angry because of his boss, but he could not outburst his superiors. He grabbed a small thing and took the opportunity to vent it on you. If tit for tat, it would only aggravate the situation. You have no chance to win at all. Keep calm and calm, and realize that his attack is not aimed at you personally.
2, set the bottom line.
If necessary, you should say, "I'm sorry, so we can't discuss it or find a solution. When you calm down, we'll talk about it again, please forgive me" and turn around and leave.
In this way, you can maintain your dignity and save your conversation.
3, the use of diplomatic means.
He must be cautious and tactful in expressing his objection on important matters, and never be too violent, just like diplomats.
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"Exploiters" - the only thing he is interested in is whether the work is done.
He can't tolerate any employee's influence on his work because of personal problems. The only purpose of his employees is to create performance, and everything else has nothing to do with him.
The following are the ways:
1, provide support.
Find out what goals can make his career successful and what he values, and take targeted actions to help him.
Once he sees you as his "supporter", you can avoid accepting the most miserable treatment.
2, give recognition.
They usually have excessive self-esteem and need to be comforting.
Find out what they are really good at, and affirm them in a prudent manner.
Never exaggerate falsely, because exploiters are usually smart enough to detect your lies sensitively.
3, protect yourself.
Do not become a soft persimmon in his hands, be drained of his last energy, defend himself on the basis of proper facts, and set the bottom line. If you do not have a defensive strategy, he will be insatiable.
Try to communicate in a written way, especially when you feel that your goals and time requirements are hard to come by, so that you can avoid being a scapegoat when things go wrong.
"Good partner" - he is very concerned about the feelings of the team and everyone. He regards all his employees as his relatives. He always gives support to you and shows full understanding to everyone. He is willing to spend time in private conversation.
However, he will ask you to give unconditional loyalty, any criticism will be regarded as betrayal and seen as personal.
The following are the ways:
1, avoid being too close.
You can avoid intimacy through self-restraint.
2, distinguish between people and things.
When you want to criticize things, you should first make a positive evaluation of himself and your relationship so that he knows clearly that this is right and wrong.
3, return to others.
The good use of this will bring you a lot of benefits.
- Related reading
The Source Of Conflict Between The Workplace And The Boss: The Enthusiasm For Change
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