It Is Skillful For Customers To Enter The Shop.
Customers enter the shop as the main purpose of sales is to facilitate the paction.
The prerequisite for a deal is mutual trust.
The trust between products and customers, the trust between salespeople and customers.
Strange customer
There is a way to follow trust with salesmen.
Analysis:
In the sales process, we all want customers to agree with their own views. It is really hard to let customers identify themselves in a short time. How can we get customers to agree with us and nod to us when we enter the door? The method is very simple, speaking with the facts that customers can not refute.
1, sales is a process of chatting.
2, customers prefer to be identified.
3, after establishing personal trust, the paction is not so painful.
Two. Methods:
1. weather entry method
For example, winter in the north can be right.
customer
He said, "it's cold outside today. Come in and warm up!" and then served the customer a cup of hot water and then said, "drink a cup of hot water and warm up."
This speech and action really help customers, customers will not refute.
After conversation, customer's resistance or guard will naturally drop some.
2. help cut in
Give customers a little help.
When the customer enters the door and sees a lot of things from the customer, you can go up and say, "you have bought so many things today, let me help you," or "put things first in front of the counter, I help you look at it, you can rest assured."
If customers listen to this, even if we are not allowed to help her carry things, we will very much approve of it.
3. care about greetings
If you see a customer entering a store, you can ask the customer, "do you go shopping alone today?" if customers are coming by themselves, customers will nod or agree with what we say in other ways, because he can not refute.
If a customer comes in together with two people, he can say, "rarely, seldom.
work
It's also a great pleasure to be so tired and stressed out with your bosom friends. "How did the customer respond to this?" of course, he was very happy.
"
4. temperament praise method
See beautiful female customers, praise the beautiful rather than praise the girl has temperament, beautiful is external, make people feel more floating, and temperament is internal, only knowledge, accomplishment to a certain degree of girls have this temperament, so many girls are more willing to others praise her gas quality.
Male salesmen should seize the opportunity to grasp the fire when they use it, otherwise it will make people feel frivolous.
5. commending the atmospheric law.
"As soon as you see it is a unique person who has the courage to do great things."
Men, especially young and middle-aged men, can try to use this method to praise men's courage to do great things. Men are subconsciously willing to accept such praise.
6. happy sharing method
"See you are so happy, is there something happy today?"
Seeing a smile on the face of a customer is a description of the fact. If you keep up with a happy assumption later, customers will be happier. Everyone will share with others what they are happy and able to do.
7. praise the companion method.
"You two must go shopping together, you must be the best friends."
Most of the time, customers who go shopping together often have people around them who help customers to make decisions, so they must not be ignored.
Especially for children with children, they must try to praise their children and even interact with their children.
8. elders praise
"You smile so kindly, just like XX!"
When listening to this sentence, the customer's unconscious sense of disappearance will also disappear. At this time, there is a feeling of family.
Of course, this is what the older customer said.
The trust between products and customers can also be called brand names.
The establishment of brand is not overnight.
But in the process of long-term customer use, or the long-term advertising of the affected, slowly formed.
Or, the salesperson can't control it in a short time.
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