Three Self Anger Skills In The Workplace
In the workplace, we will inevitably encounter things that are not very pleasant to us, or because we have a plan to quarrel with the red or red ears, or because people are giving you "little shoes" and so on. When we encounter these injustice, we learn to self anger, so that we can not affect our work, even the feelings between colleagues.
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It is inevitable to conflict with life. If we do not control ourselves, conflicts will intensify and affect our work and hurt our feelings.
Therefore, it is very beneficial to master some skills of self anger.
Here are three ways:
Keep calm
Professor O William Juris, an American business psychologist, has put forward the three rule of calmness: "first, lower the voice, then slow down, and finally straighten the chest."
Slowing down the voice and slowing down can relieve emotional impulses, while chest straightened forward will weaken the impulsive tense atmosphere, because people with emotional agitation and intense tone tend to lean on their chest. When the body leans forward, they will make their faces close to each other. This kind of speech posture can create tension for the earth.
Shut up and listen
Parkinson, a famous British statesman and historian, and a famous British management scientist, "in a good man and good example", said: "if there is a quarrel, remember to avoid your mouth."
First listen to others, let others finish, try to be modest, sincere and reasonable.
It's hard to win people's hearts by quarrels. The immediate solution is to give each other heart. "
The characteristic of anger is pient. After the "Qi tou", the contradiction is easier to solve.
When others think you can't agree with others, and at the same time, they find it difficult to convince each other.
Closed mouth
Listen for
It will make the other side aware that the listener is interested in his viewpoint, so that he can not only suppress his "gas head", but also help to weaken and avoid the other's "gas head".
Exchange roles
Carnegie, a business professor at Mellon University in California, met a programmer and his boss in a computer company in California. He had a dispute over the value of a software. Kelly suggested that they argue with each other in their positions. After five minutes, the two sides realized how ridiculous their performance was. Everyone laughed and quickly found the solution.
Psychological factors play an important role in the process of communication between people. People think they are right, and the other party must accept their own opinions.
If the two sides can exchange roles in the exchange of opinions and think in their own places, they will avoid the two sides being angry.
Sublimation of reason.
In the TV series "stepmother", when the young stepmother saw the child trying to embarrass her and mischievous, she was very angry and broke the glass.
But she immediately realized the consequences of further conflict. When she thought of her mother's responsibility and rational reason, she suddenly dispel her anger, sweep away the glass residue and apologize to her child and reconcile the relationship.
When a conflict occurs, it is certain that if you think of a consequence in your heart, think of your responsibilities and sublime yourself to a rational and open-minded person, you will be able to control your mood and ease the tension.
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