Children'S Clothing Stores Can Maintain Long-Term Customers Only If They Maintain Old Customers.

Maintenance

It's still a lot of trouble. As long as we have more skills and experience, the business of children's clothing shops will be prosperous.

01, understand customer needs and preferences.

As a senior customer, if you can not understand the customer's

And hobbies will inevitably make guests feel unvalued and turn their attention to other families.

Therefore, the store manager should pay more attention to observing and patiently communicating with customers and maintaining good relations with customers.

02, timely gifts.

It takes a lot of thought to maintain old customers, such as sending a bouquet of flowers or a stuffed toy to their customers on their birthday. This will make the customers feel warm and feel more sincere and willing.

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03, do not develop children's knowledge messages periodically.

The message here can not be spam messages, nor can it be sent to customers without interruption. Otherwise, it will cause customers' antipathy.

Child care knowledge is best practicable and feasible, allowing customers to endorse products while also recognizing the service attitude of stores.

04, timely notification of special products to customers.

Physical stores often do activities, as customers, naturally willing to buy affordable goods, when the store has special items, timely notification to the old customers, so that they can enjoy more concessions.

This not only brings more benefits to the store, but also wins the trust of the old customers.

05. "Take the book" to the customer.

The customer's evaluation and recommendations are the most authentic. The manager can occasionally consult customers, learn from experience, and at the same time let customers feel respected.

06, set up a member baby picture area in the store.

The picture of the customer's baby is the best advertisement in the shop, and it also attracts more people to join the club.