Office Etiquette: Showing Good Looks.
Personal etiquette is the foundation of all other etiquette. It is a comprehensive expression of a person's radiance, appearance, speech and behavior. It is an external expression of personal character, quality, interest, accomplishment, spiritual world and habits.
1, greeting in the Office
Ceremony
(1) in the office, you should greet people who go past your desk, regardless of whether they are colleagues or bosses.
It's rude to see someone passing by without greeting you.
As for colleagues and colleagues who are more familiar with them, they should be polite and friendly. They must greet them no matter whether they enter the company in the morning, have meals at noon or leave the company at night.
(2) when the elevator meets the boss, he should greet him with the initiative and generosity, not to dodge or pretend to be invisible.
If only two of you and your boss are in the elevator, you can talk about some ordinary things or simply greet them.
If his reaction is very cold or not at all, then you can only greet your greeting later.
It is best not to talk with the boss in the elevator, so as to avoid annoying people.
In a crowded elevator, if there is no one to speak, it is best not to speak.
If you meet your colleagues to greet you or meet your eyes, you should nod your head, smile, or even respond.
When the boss greets you, you have to politely reply, "yes, the boss (Pan Zong)", "yes, Mr.
(3) when you leave the office, you should remember to report to the supervisor, ask if you have any orders and then leave.
For your superiors, be polite and thoughtful. If you are close to them, you must stand up and greet them. But generally familiar colleagues do not have to be restricted. They can greet each other in a way of mutual understanding and preference.
(4) if a colleague is very familiar with or gets permission from the other party, he can call his name straight, but in any case, he should not call the other's nickname or nickname in the workplace, such as "handsome guy", "beautiful woman" or "good husband".
Because these terms have a joke meaning, it will make people feel not dignified, and at the same time, they do not use the disgusting words to address others, such as "dear", "boss" and so on.
(5) when someone is greeting you, you should respond immediately. Even if you are answering the phone, you should put down the receiver and tell him that you are there to answer the phone and come later.
Do not wait for explanation afterwards, so as not to increase troubles and misunderstandings.
(6) when sitting in the office, if someone comes in, should he stand up? When do I have to stand up?
When the following people come in, you should stand up.
Customers (both men and women) come in.
A leader with a higher position than you.
The position is equal to your female administrative staff.
But if she often goes in and out of your office because of her work needs, it's another matter.
When a woman enters or leaves the meeting room at the meeting, only the man sitting next to her (especially on the left) should fight to serve her, help to pull up the chair, and the men in other seats can still sit.
When a guest wants to leave, no matter whether he is a man or a woman, he can not leave the guest alone. He should be accompanied and sent.
2, exchange business card etiquette
(1) develop inspection.
business card
Whether there is a habit of visiting cards in the folder, the way to deliver business cards is: the fingers are folded together, and the thumb is lightly clamped down the bottom of the card, so that the other party can pick up the card.
Hands to the customer, the direction of the business card to the customer.
(2) when you pick up your business card, you need to take it with your hands. When you get your business card, gently read out the other person's name to make sure the other person is correct; if you mispronounce, remember to say sorry.
After you get your business card, place your business card holder.
(3) at the same time, when exchanging business cards, you can submit your business card by your right hand and your business card with your left hand.
(4) don't play with the other's business cards unintentionally.
(5) don't write memos on the card of the other person on the spot.
(6) don't submit your business card when your boss is on the side. If you wait for your boss to hand in your business card, you can deliver your business card.
(7) the etiquette of sending a business card: stand up, stand up, walk towards each other, smile on your face, hold your face with your right hand or your hands, or face the other side, and deliver the past with the height of your chest.
At the same time, we should say "please pay more attention", "please enlighten me", "I hope to keep in touch with you", and so on. At the same time, we should be respecting or inferior to deliver cards to many people.
(8) accept the etiquette of calling cards: stand up and stand up and go forward and say "thank you".
Then, be sure to use your right hand or hands, and use the other party's business card to solemnly receive it, holding it in front of you, and pronounce the other person's name.
Finally, you should collect your business card in your business card holder or bag, and then hand in your business card.
Taboo: connect with your left hand, then do not look at it, do not put back your business card and so on.
3.
introduce
Etiquette:
When introducing other people's acquaintance, we should first introduce the lower Party, then introduce the person with the higher identity. First, introduce the host, then introduce the guest. First, introduce the low person, then introduce the senior official. First introduce the man, then introduce the lady; first introduce the younger generation, then introduce the elders; first introduce the individual, then introduce the collective.
If you are introducing someone, you can't know exactly what it is called. Ask the speaker, "what do you call you?", otherwise, it would be embarrassing in case you put it out.
It is best to say first, "please allow me to introduce to you" or "let me introduce". "Please allow me to introduce myself."
To greet men first, shake hands ladies first.
Introduce gestures: palm up, five fingers together, extend to the introducer, not finger pointing. When others introduce you, you should smile or shake your hands and nod. If you are sitting, you should stand up.
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