Office Etiquette Collection: It Is Very Attractive To Make Gestures.
As a social culture, workplace etiquette is not only a matter of individuals, but also a matter of the whole situation. Sometimes individuals not only represent themselves, but also represent your work or company. Here is Xiaobian's personal etiquette knowledge brought to you by studying abroad www.liuxue86.com/ net, hoping to help you. The content of the website is updated all the time. You are welcome to keep your eyes open.
Telephone Etiquette
When you answer the phone, the company you represent is not an individual, so you should not only speak in a civilized and moderate tone, but also let the other person feel your smile. At the same time, don't forget that every important phone calls have to make detailed telephone records, including the time to call, the telephone company and contacts, the content of the call, etc., so as to lay a good foundation for future business development.
Welcome etiquette
When visitors come to visit, you should take the initiative to get up from your seat, lead guests into the reception hall or public reception area, and bring drinks to them. If you are talking in your seats, you should pay attention to not too loud noise, so as not to affect the colleagues around you. Remember, always smiling.
Business card etiquette
When delivering your business card, you use two thumbs and forefinger to hold the business card, so that the text faces the other side. When you pick up your business card, you should use both hands, and read the contents carefully. If you talk with your partner next time, don't put away your business card, you should put it on the table, and promise not to be pressed by anything else, which will make the other person feel that you value him very much. When attending a meeting, you should exchange business cards before or after the meeting, and do not exchange cards with others without permission.
The etiquette introduced is generous in behavior. The principle of introduction is to introduce a low grade to a high rank; introduce the young to the senior, introduce the unmarried to married, introduce the male to the female, introduce the native to the foreigner.
Handshaking Ceremony
A pleasant handshake is firm and forceful. This can show your confidence and enthusiasm, but it should not be too forceful and not too long for a few seconds. If your hands are dirty or cool or have water and sweat, you should not shake hands with others, as long as you actively explain to others why they do not shake hands. Ladies should shake hands with each other and do not wear gloves to shake hands. Also, don't shake hands with others when chewing gum.
Courtesy in elevator room
The elevator is very small, but the knowledge in it is very big.
When the guests or elders come to the front of the elevator hall, push the elevator button first. When the elevator opens to the gate, they can enter the elevator first, press the door button first, and the other hand hold the elevator side door, and invite the guests to be advanced; after entering the elevator, press the floor button that the guest wants to go to; the other person enters in the line, and can ask for the floor several times, and help to press.
There is no greeting in the elevator as much as possible. Try to face the guests sideways in the elevator.
Reach the target floor, hold the door button on one hand, and make the move out of the other hand.
After walking out of the elevator, the guests immediately stepped out of the elevator and enthusiastically guided the way forward.
Borrowed and returned. politeness
It's not difficult to borrow or borrow. This is what my mother told me when I was little.
If a colleague buys a takeaway for you, please pay the cost first, or return the money back to him in time after he returns. If you just don't have enough money, you have to pay off the next day, because no one likes to be cheeky and chasing people. Similarly, although the appliances in the company are not personal goods, they must be borrowed or returned, otherwise they may interfere with the work of others. There is a strict rule, no matter how relaxed your company environment is, don't overdo it. Maybe no one will blame you for leaving 15 minutes early, but leaving you in a big way will only make you feel uncommitted and uncommitted to the job. In addition, do not abuse company telephone long time chat, or make private long-distance calls.
Politeness in the bathroom
I once met my colleagues in the bathroom. I was thinking about things. I didn't say hello to my colleagues, nor did my colleagues greet me. She thought I was arrogant, and then there seemed to be a gap between us.
So, don't try to avoid meeting your colleagues in the bathroom, try to talk to each other first. Never pretend that you do not see the low head and give people the impression that you do not love others. Do not wash your bathroom with your boss at the same time, especially when the bathroom is small.
Some toilets use closed doors. When someone knocks on the door, they should answer: I am inside.
Visiting customers Politeness
The first rule is to be punctual. If there is anything urgent or traffic jam, notify the person you want to see immediately. If you can't make a phone call, ask someone else to inform you. If the other party wants to arrive late, you must make full use of the rest of the time. For example, sitting at a place not far from the appointment place, sort out the documents, or ask if the receptionist can take advantage of the reception room to have a rest.
When you arrive, tell the receptionist or assistant your name and appointment, and hand in your business card so that the assistant can notify the other person. If the assistant does not take the initiative to help you take off your coat, you can ask where to put it.
Be quiet while waiting. Do not kill time by talking. This will disturb other people's work. Although you have been waiting for 20 minutes, do not look at your watch impatiently. You can ask the assistant when his boss will have time. If you can't wait, you can explain to the assistant and make another appointment. No matter how dissatisfied with your assistant's boss, you must be polite to him.
When you are introduced to the manager's office, you should introduce yourself if you meet for the first time. If you have met, you need to greet each other and shake hands. Generally speaking, the other party is very busy, so you should get the conversation right as soon as possible. Clearly and directly express what you want to say. After that, let the other person express his opinion and listen carefully. Do not excuse or interrupt the other person's speech. If you have other opinions, you can talk about it after he has finished speaking.
For more information, please pay attention to the world clothing shoes and hats and Internet cafes.
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