The Launch Of The Nationwide Carry On Network Has Been Officially Launched: Operators Are Afraid Of Price War, And Service Quality Is Included In The Annual Assessment Focus.

"Edit the short message SQXZ and add your name and ID card to the operator, then the original operator will send an old message or call back to ask if the service is not in place."

In November 27th, Mr. Liu, who had just tried the process of carrying the number to the Internet, told the economic report in twenty-first Century, "the other side did not force to stay. The attitude was very sincere. I didn't turn the net at last, but I felt it was very good to have this option."

On the same day, the Ministry of industry and Commerce held the launching ceremony of the nationwide carrying number transfer network in Beijing. This marks the start of operation of the nationwide network of carrying numbers.

The number shift network has lowered the threshold for users to replace operators. Will it lead to more intense competition or even price war in the stock market? Many operators said that at present, the proportion of transfer is not high, will not take the fight "price war", the number of transfer network will force operators to enrich the service products, reduce the cost of application, thereby improving the overall service level of the telecommunications market.

For the part of the operators who are reflected by the users, there are many problems such as system obstacles, long contract period, unreasonable compensation standard and difficult transfer of beautiful numbers. The Ministry of industry and Commerce has urged the enterprises to carry out all-round rectification.

Price wars can not be heard.

At the launch ceremony, Lu Chuncong, deputy director of the Ministry of industry and information administration, introduced the initial work of carrying the network in March of this year. The Ministry of industry and Commerce made clear the specific tasks and timetable for the three stage of "construction transformation, joint regulation and joint survey and service delivery".

Over the next 8 months, more than 1800 systems were built and rebuilt in the whole industry, more than 1 million 30 thousand projects were carried out in the network, and three enterprises had invested more than 3 billion yuan. A real time interactive linkage system of the 31 provinces in China was built, which achieved the "small time" carrying efficiency.

Lu Chuncong introduced that the service of carrying number to network has been implemented in two batches of the whole country. Among them, five provinces (cities) of Tianjin, Hainan, Jiangxi, Hubei and Yunnan were formally provided services in September 19th this year. As of November 26th, the number of users carrying the number transferred to the network was 3 million 160 thousand, which accounted for 1.8% of the total number of users in five provinces (cities).

The other 26 provinces (autonomous regions and municipalities) have been put on trial operation since November 10th of this year. As of November 26th, 112 thousand authorized numbers were sent out to assist 72 thousand users to complete the transfer, accounting for zero point five of the total user volume. The overall situation is stable.

Li Yong, the party secretary of the China Communications Institute, said in an interview with the twenty-first Century economic report after the meeting that the number portability network relieved the binding relationship between the user numbers and the operators, and reduced the threshold for users to replace operators, so that users could choose operators more freely according to their needs.

"In the long run, carrying the number to the network will certainly promote operators to deepen their efforts in innovating business technology, enriching service products and improving service quality, continuously improving network capabilities, continuously reducing application costs, retaining customers and attracting users with" inexpensive and inexpensive "services, which is conducive to promoting the overall service level of the telecommunications industry.

Li Yong pointed out that carrying the number to the network will not have a greater impact on the market structure of the industry. The five provinces (cities) accounted for 1.8% of the total turnover. "We believe that the majority of users will choose the service providers objectively and rationally according to their actual needs and the business situation of the telecom operators. There will be no ups and downs in the communications market."

China Mobile's vice president of marketing, Jianguo, told the twenty-first Century economic report that "from the trial run of November 10th to the 26 day, China Mobile has carried 22 thousand customers, bringing 28 thousand customers into the network and carrying more than 6000 into the net. This is in our expectation, because at present customers choose to carry the number to the network, the main ones are network, service and tariff, and China Mobile is confident in these three aspects."

Guo Lin, deputy general manager of China Unicom, said that since the trial operation in November 10th, China Unicom has been carrying around 30 thousand of its users, while the total number of Unicom users is 340 million.

Wang Lei, deputy general manager of China Telecom marketing department, said that during the trial run, the number of China Telecom carried in 25 thousand households was about 19 thousand. "Users may choose to transfer services mainly based on network, business, tariff and other considerations, but in the short term, some data carried by users during the trial run can not explain the problem."

It is worth noting that the penetration rate of mobile users in the whole country has been as high as 112.2%. In the process of increasing the number of industries and entering the stock market, will it bring more intense competition or even price war for operators?

Wang Lei told the twenty-first Century economic report that telecom did not consider adjusting the package fee or setting up some new packages to compete with the transfer users. "The amount of carrying is still very small, the key is to provide better services for customers, and choose from customers' freedom."

Guo Lin also said that carrying the number to the network is a project to benefit the people. China Unicom will take the number transfer network as an important opportunity to comprehensively enhance the operation level of the operators' network, business, products and services. "We regard it as an important driving force for the development of an enterprise to high quality, rather than a low-level means of price war."

On the same day, the Ministry of industry and Commerce held the launching ceremony of the nationwide carrying number transfer network in Beijing. This marks the start of operation of the nationwide network of carrying numbers. - Song Wenhui diagram

Rectification of three prominent problems

Lu Chuncong said that there were three kinds of problems during the trial operation of carrying number network.

First, some telecom enterprises set up system barriers and impose additional conditions to influence users' experience and perception. Two, the standard of compensation is unreasonable. Some users are too long in the agreement period and too high in advance. Three is the system operation and maintenance is not perfect, affect the user experience of the network, some users reflect, after carrying on the Internet can not be normal, recharge, can not enjoy some of the original application services and other issues.

Lu Chuncong said that in view of the above problems, the Ministry of industry and information technology has established and improved the regulatory system for related industries.

First is to urge enterprises to rectify. In November 12th, the Ministry of industry and Commerce organized the nationwide supervision and control work of carrying the number to the network. It emphasized the "nine prohibits" baseline red line requirements to the three basic telecom enterprise groups. In November 22nd, it held a nationwide trial of carrying the number transfer network system to analyze the teleconference. According to the provincial complaint rate ranking, enterprises were required to strictly implement the main responsibility of enterprises and speed up the rectification and system rectification.

Secondly, a special task shift network was established, and a joint supervision and inspection team of 503 people was set up throughout the country. In view of the main problems during the commissioning period, supervision and inspection, coordination and resolution were carried out to supervise the implementation of the rectification.

In response to the problem of "Liang Hao", Guo Lin said that this is the common problem faced by the three major operators. The general requirement is that they can be carried around, and the specific process is being further optimized.

Previously, some of the users who had taken the number transferred to the network showed that the SMS verification code had not been received after the switch to the Internet. Li Yong said that this situation is because many industries in the past used mobile phone number to judge operators, and the change brought by the number transfer network is unable to identify the operators according to the number of mobile phone numbers.

Li Yong also said that in order to solve such problems, the three telecom companies have adopted the "bottom to forward" approach to solve the problem of sending the short message service of the wrong telecom companies by using the inter network forwarding function to meet the needs of the industry's short message delivery. "The number of mobile users in the country is close to 1 billion 600 million. Such a large scale network and user countries carry out the network of carrying numbers. There are some difficulties at the beginning."

In addition, the online toll recharge and the number of caller numbers involved in carrying the number transfer network show that the three party services have a wide range of services. "At present, we have supported some major applications such as WeChat, Alipay and other service providers to carry out technological transformation. Users can carry out phone calls and recharge through WeChat and Alipay. Similar applications have a wide range of applications. We call on the third party application service enterprises to carry out transformation to carry out the transformation of the number portability network, so as to ensure the user experience after carrying the number to the network. Li Yong said.

Lu Chuncong said that after the official operation of the network, the Ministry of industry and Commerce will make full use of legal, administrative and technical means to enhance the management level of carrying number to network.

The first is to strengthen the special supervision and inspection of carrying number to network. Continuous monitoring is carried out for the nationwide telecommunications enterprises' carrying number switching network system, focusing on monitoring the violation of telecom enterprises and strengthening the acceptance of users' complaints. Enterprises are required to strengthen their management and assessment of the provincial companies. We should make good use of notification mechanism, interview mechanism and publicity mechanism to increase punishment for disposal.

The second is to take the number portability service as the key content of this year's conduct inspection. In the early December, we plan to start this year's style building and rectification work. We will organize four inspection teams to go to various provinces and deal with serious problems.

Zhang Feng, chief engineer of the Ministry of industry and information, also pointed out that the information and communication administration of all places should deploy special work classes, conduct supervision and inspection without any time, set up a provincial ranking standard for monitoring the number of transfer networks, and jointly punish the enterprises at the end of the list.