Saas Platform Under The Epidemic: "New Infrastructure" Has Strong Appeal For Cloud Computing And Speed Up The Extension Of Paas Layout.

Under the influence of the new crown epidemic, the demand for cloud computing among enterprises is becoming increasingly urgent.

During the March 19th Kingdee International Performance press conference, Shen Chongfeng, President of Kingdee China, said that during the epidemic period, more enterprises' demands for cloud appeal were promoted. In a sense, it is a positive signal for the whole market, because the epidemic situation drives many enterprises to resume production and resume production temporarily. Everyone's demand for business management on cloud is increasing. "

But the challenge also exists. Taking Kingdee as an example, the retail and manufacturing industries account for 15% and 12% respectively in the industry that provides cloud services. This is also the two area where manpower is relatively concentrated.

However, from the perspective of the whole year cycle, according to Kingdee, the contribution to performance in 1-2 months is about 5%, and the overall impact on profit is not well predicted. The next test is how software service enterprises can better assist enterprises in improving the digital transformation process.

Xu Wenting, senior research manager at IDC, told the twenty-first Century economic analysis reporter that compared with overseas manufacturers, the development of SaaS manufacturers in China is still in the initial stage, and with the iteration of enterprise needs, it is pushing forward to the PaaS level to build more perfect platform services.

She disclosed that according to IDC, Q1 manufacturers in 2020 will be slightly affected by the epidemic, extending to the whole year is generally good.

Cloud appeal under epidemic situation

"My micro signals will soon become marketing numbers." Kingpin group CFO Lin Bo laughs that during the outbreak of the epidemic, one of the driving forces of Kingdee cloud business growth came from the fine cloud service for small and micro enterprises, which is also a reason for its fast becoming "marketing" people.

Of course, no one wants the epidemic to happen, but the objective environment accelerates the acceptance of cloud services by the community, and then forces the enterprise service to go online. Lin Bo pointed out that home office makes cloud business important for this type of enterprise, and changing the way of business operation is behind the live broadcast and marketing, so it is urgent to promote the SaaS platform.

"What we can do on the one hand is to guide customers, and on the other hand, to respond quickly to customer needs. Nowadays many customers also want to get through the cloud way and change the way of interaction with customers, which are all opportunities. I think the impact of the epidemic is from two sides: positive and negative. We walk and look at it. We try our best to grasp these opportunities. Lin Bo continued.

This logic is the same as the recent hot new infrastructure. Xu Shaochun, chairman and CEO of the board of directors of Kingdee group, analyzed the aforementioned performance meetings. The essence of the new capital construction is to reconstruct the existing infrastructure by using the original digital technology, such as data center, 5G, industrial Internet, etc. these new infrastructures must be built on the basis of the cloud, so they will energetically promote the cloud on the enterprise. "This will bring a lot of space for our industry. In addition to continuing to expand the industrial Internet area, we will enable the enterprise data to play a better role through the big data technology, and provide strong support for business analysis and decision making, in turn, promote enterprises to use our cloud services more."

Industry demand began to appear in the second place. Shen Chongfeng pointed out that for example, the medical supplies industry, which escorts the epidemic situation, has strong appeal for the cloud. In addition, there are small and medium-sized high-tech enterprises, such as "new infrastructure" related industries, and so on. "Some large group companies have stepped up the pace of the cloud, especially the planning of the front and back offices."

Xu Wenting told the twenty-first Century business analysis reporter that the business mode of traditional software packages is usually longer than the project cycle, with slow software updates and high initial investment. In comparison, the delivery and charging mode of SaaS is more flexible. It provides customers with software through the Internet, and the software upgrade is iterative. Customers can pay on demand, without considering the input of hardware. 。

"The epidemic has a lot of impact on the traditional software market, which will bring a lot of challenges to the traditional software deployment mode and delivery mode, and SaaS is usually paid on demand or subscription mode, so the delivery method is flexible." Xu Wenting pointed out that this is also a microcosm of the upgrading and transformation of traditional software companies.

She believes that from the current deployment of SaaS enterprises, there are generally two characteristics, one is the small and medium-sized enterprises, and its development is very fast. It is difficult to deploy traditional software to catch up with the needs and rhythm of enterprises. SaaS is on demand and easier to meet the demand. Secondly, the standardization of higher modules, easier to achieve internal and external coordination, so as to improve efficiency.

Urgent need to improve platform capability

For SaaS enterprises, they are facing opportunities and challenges. According to Xu Wenting analysis, the SaaS market in China started relatively late, and is still at an initial stage relative to foreign countries, and the annual growth rate is very fast.

"Many manufacturers start from a single module, such as SFA (sales automation) module in CRM, travel reimbursement module in financial application, and so on, and gradually expand to more functional modules. After the outbreak, especially large and medium-sized enterprises will need more comprehensive and more suitable products, which pose a new challenge to SaaS manufacturers, that is, whether the products are in line with the future development needs of enterprises. She said.

For example, the traditional ERP transformation SaaS business, its traditional advantage lies in the financial process management, and early in the service of small and medium enterprises, so how to make the product continuous improvement in the future, to meet the needs of such enterprises customers to large and medium enterprises after the next key.

On this basis, we must build a perfect platform capability, and we can not form a new information island in the cloud age because we can not match all the needs. This is also the reason why many SaaS vendors are sinking to PaaS and publishing their own PaaS platforms in recent years.

"China's local SaaS manufacturers should continue to improve their product lines. On a unified platform, the deployment of different lines of applications will sink data, so that unified analysis and processing can produce great value. Xu Wenting pointed out.

Manufacturers are also reflecting on the challenges ahead. Lin Bo shared that cloud business is a business that needs close contact with customers. As the understanding of cloud business goes deeper and deeper, SaaS manufacturers' weaknesses are constantly exposed. This is similar to the product line and platform capability that the industry needs to improve as soon as possible.

"The value of cloud services is based on long term operation. We must benefit from customers' recognition and customers' willingness to continue to serve you, so this will be a life community. It's not easy for us to turn past counterparties into long-term partners. It's not easy for customers." Lin Bo continued.

?