How Can A Business Manager Combine With A Distributor To Deliver Goods?
Why is there a bad phenomenon in this case?
First of all, we should find out the crux of this problem:
1.廠家政策存在問題
Specifically, there are problems in the overall market operation planning of manufacturers.
(1) eager to make progress, instead of achieving rapid progress.
Manufacturers are eager to make progress, and there are problems in the formulation of regional business policies. As a result, the cost of marketing between new and old markets is unbalanced and the difference is too large: the marketing cost of Henan market is 4%, and the marketing cost of Shanxi market is 15%.
The difference between these 11% equals to reduce the supply price of products in Shanxi market in disguised form, so that there is a big gap between the supply price of the Shanxi market and the Henan market. It is not surprising that the interests drive the collusion between regions.
(2) excessive licensing and confusion in business management.
It is necessary for the manufacturer to grant certain sales and management autonomy to the regional sales manager. However, if this degree is not grasped, there will be adverse consequences. On the one hand, regional managers and marketing personnel operate alone, devouring part of the marketing cost; on the other hand, there will be collusion between regional executives and distributors, which will harm the overall market operation.
2.廠家缺乏有效的手段來控制竄貨
Once the phenomenon of fleeing goods (except for strategic benign turnover) is very easy to cause a fatal blow to the manufacturers.
Therefore, it is very important to work out an effective way to control fleeing goods, but in the case, the manufacturer obviously ignored this problem.
3.廠家缺乏有效的市場監督系統
If there is a great harm to the vicious fleeing, it should be eliminated in the bud, so that the harm of fleeing will be reduced to the lowest point.
In this case, the phenomenon of fleeing has reached a very serious level. The enterprise has just discovered that there is no effective market supervision system for the operation of the market.
At present, there is no perfect solution to the problem of how to detect the phenomenon of fleeing and avoid its occurrence. The author, on the basis of many years of market operation experience, offers the following five suggestions to manufacturers.
1.加強營銷費用的控制
Through the analysis of this case, we will find that the difference between the two places is the direct cause of fleeing goods. If manufacturers want to avoid fleeing goods, strengthening the control of marketing expenses is an important link.
(1)費用要軟硬兼顧。廠家對新市場提供的營銷費用應堅持軟硬適當,以硬為主的原則。軟,就是現金的投入,如對區域銷售經理及經銷商用現金支付的廣告促銷費用等;硬,就是廠家對經銷商的硬件支持力度,如配給送貨車、廠家直接發放業務員工資、廠家承擔區域廣告促銷費用等。廠家堅持以硬為主,就可有效降低營銷費用的流動性,從而避免竄貨的發生,而少量的軟性費用則可用來吸引經銷商的加盟。
(2) control the sales manager's approval authority for marketing expenses.
Manufacturers should reduce the scope of sale managers' authority and refine the reporting system of marketing expenses. The use of each marketing fee should be approved by the head office in advance after approval by the head office, so as to achieve the purpose of controlling the use of marketing expenses.
2.加強企業內部的管理
The main reason for fleeing goods is concealed and difficult to detect. The most important reason is that the insiders of the factory are involved in fleeing goods and get higher interests in the process of fleeing. Like the sales manager in the case, in order to gain profits from fleeing goods, they will deceive manufacturers and hide the truth by means of various means.
In view of this situation, enterprises should improve the internal system and supervise the internal staff on the one hand; on the other hand, they should strengthen the education and training of salesmen in the region, inculcate them with the interests of manufacturers and individuals.
3.建立市場預測系統
It is not only "rule" for fleeing goods, but more importantly, it can be "defended" and it is the most favorable choice for enterprises to resolve them in the invisible way.
Therefore, the enterprise should establish a set of market forecasting system, and make the first step of the market.
The author helped to set up a set of market forecasting system for a liquor making plan. The specific way was to collect as much market information as possible through accurate market research, establish market information and database, and then estimate the future volume of regional market by reasonable calculation.
Once the market situation of individual regional market has skyrocketed or plummeted, and beyond the estimate of the manufacturer, it can be preliminarily determined that there is a problem in the market, and the manufacturer can react immediately.
Assuming that A and B two are adjacent to the market, the sales volume of the A market is 90, 100, 105, 107 and 108 in the past 5 months. The B market is 40, 50, 45, 45 and 45 in the last 5 months, and the volume of the B market will suddenly increase to the next month, while the A market volume falls sharply, so the manufacturer can preliminarily determine that the B market has the suspicion of fleeing to the A market and can react accordingly.
4.建立一套完善的監督系統
(1) assign special personnel to set up market supervision department.
Manufacturers should set up a special market inspection department, send special people to conduct product surveillance in various regional markets, understand the delivery channels in the market, the source of each dealer's purchase, purchase price, inventory, sales volume, selling price and so on, and report to the manufacturer at any time, so that the market inspection department can detect anomalies immediately, so that manufacturers can respond to the fleeing goods in the shortest time.
(2)內部監督進行雙回路管理。對公司的內部人員,包括區域市場銷售經理及業務員進行監督,可采用雙回路管理辦法,即督導線與執行線分開,督導線在暗,執行線在明,督導線人員由廠家直接控制,對執行線情況隨時上報,并且督導線人員也要定期更換,避免其與銷售人員沆瀣一氣,?script src=>
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