9 Things That Top Foreign Trade Workers Must Do Every Day.
1. Send and receive mail: send and receive mailbox at least two times a day. Every morning, before going to work and before leaving work, every day must ensure that the feedback received is answered in time. Due to the time difference, if the business personnel can handle the feedback better at home, it can ensure the timeliness of the reply.
Sometimes overtime is unavoidable at night, but it can synchronize with customers and speed up communication.
2, do a good job of customer information management: establish a EXCEL form, fill in all the received customer information in the form, and do a good job in the classification of customers, the contents of the inquiry, the quality of the customers as a class of customers to focus on (but also do not ignore small customers, any customers are small to do big, like selling things, to customers back to customers to do back customers - loyal customers - passages) 3, take the initiative to search for relevant buyers in the relevant business website (to sort out, for different regions of the customers to make different rounds, to be concise, targeted) 4, every few days to the relevant business website to publish a commercial value information.
Although it may not be very effective, it won't take much time. If you update it quickly, the product information will appear on the front page of the catalog, maybe it will be rewarded. 5).
Release the new product information online or replace the photos of the product.
These will enable buyers to keep abreast of the latest information of the company and attract new customers.
6, regularly send the latest product information to the old customers or potential customers, and insist on the return. (according to the statistics, the cost of developing a new customer is equivalent to maintaining the expenses of ten old customers. When developing new customers, we must not neglect the maintenance of the old customers. We can send card greetings to guests during the festival, guests will feel very cordial and pleasant cooperation) 7 and business personnel will report feedback enquiries and follow up reports every week.
(unifying these tables, leaving them as backup, at least these are potential customers in the future, and can also be used as the checking of salesmen's effectiveness) 8, the daily tasks are almost finished, and we will have a look at more enquiry networks.
9, weekly (or 10 or 30 minutes each morning) to hold relevant personnel meetings, analyze the causes, summarize experience, improve the working system, and make the work more concise and efficient.
(Taiwan enterprises usually spend some time each day to hold a meeting to summarize the previous day's work, to make minutes of meetings, to ask questions by salesmen, to have managers or senior leaders to solve them, and to give enough time to communicate and cultivate team spirit and competitive consciousness.
The proposal should be carried out in combination with the actual situation of the company.
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