A New Method Of Time Management: Emotion Management
The old saying goes: an inch of time is worth an inch of gold, an inch of gold is hard to buy an inch of time.
Let us use this joke, which is widely circulated on the Internet, and the time management of Bill Gates, the world's richest man, to understand this old saying.
Someone helped Gates figure out an account. The conclusion was: even if a $10 thousand check was dropped on the floor, Gates should not pick it up.
Because he can earn more money in this 5 second bow.
Support for this argument is the statistical report of Woolf, an economics professor at New York University.
The report points out: Gates's personal net assets have exceeded the total value of all property, pension and investment wealth of the 40% poorest people in the United States.
From January 2005 to June, his assets increased by $16 billion, equivalent to $2500 a second.
That is to say, even if you bend over for 5 seconds to pick up a check for $10 thousand, it will be a loss for Gates.
From here, we can get the meaning of time management: management time is a kind of management behavior.
Our actions will determine our rewards.
In order to further explain this theory, we studied the time management of two salespersons of a and B in a company.
The current situation is: in the peak sales period in July, a salesperson created hundreds of thousands of dollars in performance, while B salesmen did not earn a penny.
After discussion, we have reached a consensus with a and B: the time management of the two of them is different.
At the same time, they took different actions, so they got different results.
Time management plays a decisive role in their sales performance.
Next, we will give a detailed analysis of a and B cases to illustrate the importance of time management.
At the same time, it will extend the phenomenon of different time management.
Because it is precisely our individual emotions, thinking, and different value judgments that create different behaviors between individuals.
Therefore, managing our time is managing our behavior, that is, managing our emotions and thinking.
Emotion determines time allocation.
Situational case: when a N customer refuses, the response of a salesperson is: "great, I get the opportunity to exercise myself, improve my shortcomings, so that customers will be more receptive to my products and I!"
The reaction of sales staff is: "Alas, why do I always hurt myself?
Why am I always so unlucky?
Why do customers always refuse me?
How can I stop customers from refusing me?
Two different attitudes have led to a completely different focus of attention between the two and the second people, thus affecting their timing of their own activities.
We see that a time is spent on the road to success, and B is used for emotional digestion.
Who is the two person who is more likely to succeed?
Therefore, the key to time management is emotional management.
Emotions determine where our focus is. The focus determines where our time is spent and whether it will help us achieve our goals quickly.
A lot of time management problems that appear to belong to salesmen are actually the problem of salesperson's emotional management ability.
Behind the emotions
If we want to manage time well, we must know and understand what is behind our emotions and emotions.
Influenced by the idea of "decisive actions", such as "success or failure heroes" and "becoming a defeated king", many traditional managers try to change the result by forcing employees to change their behaviors.
But in fact, this is not scientific, because it is impossible to quantify how effective the change is and how wide the category is, whether it plays a decisive role in the outcome.
There is a marvelous metaphor. If we do things like Bill Gates and arrange the timetable like Li Jiacheng, does it mean that we can become Gates or Li Jiacheng?
The answer is definitely No.
This shows that only changing the behavior of the surface is not enough to change the result. If we want to get satisfactory results, we must find the supporting point behind our actions: what kind of mood has made us behave like this?
Is this emotion conscious?
If the answer to the second question is unconscious, then we need to continue to analyze: what does it bring to us?
Is it closer to or far away from the target?
Is it making us feel stronger or weaker?
How much time did we spend on it?
Are these times effective for achieving goals?
In a sense, emotion is involuntary thinking.
It refers to the emotions we feel in a certain situation, which is inherent in our thinking.
Our inner assumptions will support and strengthen this emotion.
The example is the example of salesperson A and B.
In the same situation, a hypothesis is: "if customers refuse me, I still have room for improvement."
And B's assumption is: "if customers refuse my product, they refuse me on behalf of their customers, and refuse the possibility of providing services and selling again."
Behind the assumption is the difference between the core beliefs of a and B.
A core belief is: "I am a valuable person, so my service is also valuable.
I can be better. "
And B's core belief is: "I am a worthless person, I do not have the value of work, so customers do not accept me."
Therefore, if we want to change behavior and make it effective for individuals and individuals, we have to change our emotions. To change our emotions, we must find our core beliefs.
Only by changing the behavior at the same time and changing the emotional support behind the behavior can we get the same body and mind, achieve the goal more effectively, and use the time more efficiently (see Table 1).
How to manage emotions
So how do salesmen manage their emotions effectively?
We introduce the following table to B salesmen to help him understand his time flow more clearly (see Table 2).
After thinking deeply about the situation of customers being rejected by sales staff in Table 2, the time management situation was reassessed and new action plans and objectives were formulated.
In the process of drawing up the new time table, B put forward: why should we allow frustration?
Can I always tell myself that you are the best to change your inner emotions and achieve better sales performance?
Before answering his questions, let's start with the problem of emotion.
Consciousness and subconsciousness tell us that our emotions are often in an unconscious state, that is, emotions are determined by the subconscious mind.
When we are angry, angry and sad, we do not really know what emotions are telling us.
If we use the way of escaping to solve emotions, emotions will be like balloons floating on the surface. Even if we press down from here, we will float on the other side.
Therefore, we should learn to get along with all kinds of emotions and find the real goals and meanings.
Strong emotions show that something important is going on in our lives.
But adopting a positive attitude alone will make us miss important signals.
Trying to look at the problem from a negative, positive and neutral perspective, and redrawing the conclusion that fundamentally solving the problem of balloons will make our time management more effective.
B accepted our proposal and improved the time table which he had worked out before.
So let's go over it again: management time is management behavior, management behavior is behind the management of our emotions, assumptions and core beliefs.
Investing in our time is investing in our lives.
Make our life more valuable every day.
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