Home >

Work Etiquette Advocates Communicative Beauty

2008/11/29 11:37:00 41932

??? 日本語 Fran?ais English 中文

The basic civil servants are often different in their specific work, but in essence, they can not avoid dealing with others.

Therefore, in the actual work, the grass-roots civil servants must strive to communicate in the United States, that is, properly coordinate their various interpersonal relationships, attach great importance to each contact object, seek unity within, and seek development outside.

（一）內部交際

Civil servants at the grass-roots level must first deal with all kinds of internal interpersonal relationships in their units and departments, because they are the foundation of all kinds of communication that they have to face up to.

When conducting internal communication, grass-roots civil servants should be united, strict with themselves, lenient towards others, and good at coordinating various internal interpersonal relationships.

1.與上級的交往。基層公務員在實際工作中，不能不處理好自己與上級的關系。要做好這一點，基本要訣有三：一是要服從上級的領導，恪守本分；二是要維護上級的威信，體諒上級；三是要對上級認真尊重，支持上級。

2.與下級的交往。與下級進行交往時，基層公務員切切不可居高臨下，虛張聲勢。處理好與下級之間的關系，基層公務員至少需要注意以下三個方面的問題。一是要善于“禮賢下士”，尊重下級的人格；二是要善于體諒下級，重視雙方的溝通；三是要善于關心下級，支持下級的工作。

3.與平級的交往。處理與平級同事的人際關系，也不容基層公務員有絲毫的忽略。與平級同事打交道時，基層公務員對以下三點應當予以充分重視：一是要相互團結，不允許制造分裂；二是要相互配合，不允許彼此拆臺；三是要相互勉勵，不允許諷刺挖苦。

（二）外部交際

Regardless of whether they are public or private, grass-roots civil servants have plenty of opportunities to engage in socializing with outsiders.

When interacting with or interacting with outsiders, grass-roots civil servants should not only forget the maintenance of the government's image and personal image, but also watch their manners and behaviors so as not to lose their identity.

In the following two kinds of common external contacts, the grass roots civil servants should take good care of themselves.

1.與群眾的交往。同人民群眾直接打交道時，基層公務員既要不忘自己的身份，又不能過分強調自己的身份；既要具備強烈的為群眾服務的意識，又不能時時以施舍者的身份自居。為人民群眾服務時，一是要待人熱誠，不允許對群眾冷言冷語；二是要主動服務，不允許對群眾漠不關心；三是要不厭其煩，不允許對群眾缺乏耐心；四是要一視同仁，不允許對群眾親疏有別。

2.與社會的交往。許多時候，基層公務員都離不開與社會各界人士的交往。與社會各界人士交道時，基層公務員須做好下列五點：

First, we must grasp the sense of propriety and prevent misconduct.

Two is to be private and private, to prevent false public service;

Three, we must keep away from the color of wealth and prevent corruption and degeneration.

Four, we must face up to power and prevent power and money pactions.

The five is to make friends and prevent gangs.