• <abbr id="ck0wi"><source id="ck0wi"></source></abbr>
    <li id="ck0wi"></li>
  • <li id="ck0wi"><dl id="ck0wi"></dl></li><button id="ck0wi"><input id="ck0wi"></input></button>
  • <abbr id="ck0wi"></abbr>
  • <li id="ck0wi"><dl id="ck0wi"></dl></li>
  • Home >

    Principles Of Business Phone Answering

    2009/1/7 16:49:00 41941

      

    Answer the phone

    We should use Putonghua, speak with uniform speed, clear pronunciation, mild tone and moderate volume.

         

    Telephone

    You must pick up the phone in the 3 ring, and greet it on your own initiative: Hello!

    Customer service center * * *.

    What's your problem, please?

    For service calls, records should be kept according to the specifications.

    For a problem that can not be solved on the spot, give the customer a reply with the exact time.

    And to give customers a processing plan within that time.

    Answering telephone calls should keep a calm state of mind, listen more and speak less.

    Avoid showing your emotions to customers.

    Avoid entangling past displeasure with customers.

    Avoid presentation of internal operation details to customers.

    A sincere apology should be given to the inconvenience and dissatisfaction caused by the quality problems of our work or products.

    At the same time, records should be carefully recorded and reflected step by step according to the prescribed procedures.

    Editor: vivi

     

     

    • Related reading

    A Little Trick To Teach You To Answer The Phone.

    Telephone answering
    |
    2008/12/15 15:20:00
    41907

    English In The Workplace

    Telephone answering
    |
    2008/12/15 15:13:00
    41910

    How To Improve The Efficiency Of Telephone Answering

    Telephone answering
    |
    2008/12/15 15:09:00
    41942

    The Key Points And Taboo Of Receiving Customer Calls

    Telephone answering
    |
    2008/11/19 14:02:00
    41885

    Don'T Mess Up Your Ringtones In Business.

    Telephone answering
    |
    2008/11/19 13:59:00
    41928
    Read the next article

    Personal Charm In Telephone Voice

    Your relationship with users starts at the very moment you answered the phone. The degree of communication you need to adopt and the degree of user satisfaction and desires determine whether the user will accept and identify the company's products / services, decide whether he will cooperate with you again, and most importantly, his satisfaction and loyalty to the company. Voice quality includes high bass, rhythm, volume, intonation and cadence. Intonation is like drawing, which directly aff

    主站蜘蛛池模板: 免费观看无遮挡www的视频| 亚洲精品乱码久久久久久自慰 | 永久看一二三四线| 日韩在线观看高清| 国产成人无码av在线播放不卡 | 韩国精品一区视频在线播放| 欧美色图在线观看| 国模无码视频一区| 你懂的在线视频| a级毛片免费全部播放| 狠狠综合久久久久尤物丿| 成人免费视频试看120秒| 又大又粗又爽a级毛片免费看| 久久五月天婷婷| 色播在线永久免费视频| 恋男乱女颖莉慰问军营是第几章| 另类国产ts人妖视频网站| а√天堂资源官网在线8| 男人把j桶进女的屁股的动态 | 天天躁日日躁狠狠躁一区| 伊人久久大香线蕉综合电影 | 妇女bbbb插插插视频| 亚洲色欲久久久久综合网| 2022国产精品视频| 日韩黄色片在线观看| 国产不卡视频在线观看| 一级毛片试看60分钟免费播放| 色碰人色碰人视频| 性色AV一区二区三区夜夜嗨| 国产4tube在线播放| 一女多男在疯狂伦交在线观看| 狠狠躁夜夜躁无码中文字幕| 国产裸体舞一区二区三区| 亚洲1234区乱码| 色吊丝av中文字幕| 天堂网在线最新版www| 免费不卡在线观看av| 2022国产麻豆剧果冻传媒入口 | 色综合久久精品中文字幕首页| 尤物视频193.com| 亚洲欧洲日产国码av系列天堂|