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    English In The Workplace

    2008/12/15 15:13:00 41912

    A company used to have a switchboard.

    Telephone

    Transfer to departments or individuals.

    Now many

    company

    Have similar front office service.

    Well, if you are connecting someone else,

    Telephone

    What should I say?

    I 'll put you through right now.

    I'll connect you now.

    I 'll connect you with the Department you want. Hold on Hold

    I will pfer the call to the Department you need.

    Please wait a moment.

    I 'll switch you over to Mr. Clark.

    I'll pfer your call to Mr. Clark.

    I 'm sorry but the number is engaged. We' ll call ll

    I'm sorry, the line is busy. If we connect, we'll call you.

      

    English

    Telephone

    Term

      抱歉這么晚打來的說法:

    1. I "m sorry to call you so late." sorry to call so late.

    2. I hope I didn "t catch you at a bad time. sorry to look for you at this time."

    (I hope I didn't bother you).

    3. I hope I didn "t wake you up so early." I hope I didn't disturb you so early.

    4. I "m sorry to call you so early." sorry to call so early.

    5. I "m sorry to bother you at this hour." I am sorry to disturb you at this time.

      有急事時的表達方法:

    1. It "s urgent. Could I have her mobilephone number? I have something urgent, can you tell me her cell phone number?

    2. Could you tell me where I can reach her? Can you tell me where I can find her?

    3., This is an emergency. I need to get in contact with contact can you tell me where I can find him.

    If the other party is not here,

    1. It "s nothing important. is nothing important.

    2. It "s nothing urgent. Thank you, good-bye. is nothing urgent, thank you, goodbye.

    3. I "ll call her again.", I will call her again.

    4. I "ll call back later.. I'll call again later.

    5. Please ask Miss Chen to call me back. please ask Miss Chen to call me back.

    6. Could you tell her to call Carol as soon as possible? Can you ask her to call Carol as soon as possible?

    7. Ask her to call Carol at home after seven, please. trouble she calls the Carol home after seven o'clock.

    8. Can I leave a message? Can I leave a message?

    9. Please have her return my call. please ask her to call me back.

    10. Could you ask him to to call me back? Can you ask him to call me back?

    11. Please tell her Carol called. please tell her Carol to find her.

    12. Let me call back later again. Thank you. I will call again later.

    Thank you.

    13. Please tell him to phone 2233-4455. please ask him to call 2233-4455.

      

    dial a wrong number

    Telephone

    1. I "m sorry I have the wrong number. sorry I made the wrong call."

    (wrong call is commonly used: have the wrong number).

    2. Is this 02-2718-5398? Is this 02-2718-5398?

    3. Sorry to have bothered you., I'm sorry to bother you.

    4. I "m sorry. I think I must have dialed the wrong number." sorry.

    I think I must have dialed the wrong number.

    5. Could I check the number? Is it 2211-3344 can I check the phone number?

    Is it 2211-3344?

    Parsing: 1. area code is area code2. phone number read: 02-2211-3224 read: area code zero-two, two-two-one-one-three-two-two-four.* 0 can be read Oh or zero* 22 can be read two-two or double two-two

      訂購商品及詢問

    1. I "d like to place an order for your party dress dress" I want to order evening dress in your catalog.

    2. May I order some flowers? Can I order some flowers?

    3. How can I pay for this item? How do I pay?

    4. I "d like to buy the car on your TV commercial. I want to buy the car on your TV commercial.

    5. Please send me your catalogue. please send me the catalogue.

    6. Do you have any life Menu Magazine tenin stock? Do you have any life menu in phase tenth?

    7. How long will it arrive? How long will it take to deliver it?

    8. The Product you sent to me is not what I ordered. the product you sent is not what I ordered.

    9. I "m calling about an order I placed a month ago. ago.", I called because I ordered a month ago.

    The products haven't arrived yet.

      解析:

    1. now telephone or Internet ordering is also very popular in China. Even if you are in China, you can order products from foreign directories.

    But before you call, you must first record the type and size of the product to save time.

    2. commercial has the intention of commercially advertised (television and radio), also known as commercial film, or c.f..

    Advertisement refers to (flat) advertising, referred to as ad; advertisement mail is advertising mail; advertisement column is the advertising column, these are very commonly used.

    3. place has the intention of placing an order.

    Ie: to place an order with sb. (order with someone)

      聽不清楚

    1. Sorry, I didn "t catch you." sorry, I can't understand you.

    2. Sorry, I didn "t understand." sorry, I don't understand.

    3. Sorry, I didn "t get what you said." sorry, I didn't catch what you said.

    4. I can "t hear you very well." I can not hear clearly.

    5. I can barely hear you. I can hardly hear you.

    6. I "m having trouble hearing you." I can not hear clearly.

    7. We have a bad connection. communication effect is not very good.

    8. I can "t catch what you are saying." I can not hear you clearly.

      發生上面的情況,你可以請對方在重復一遍,你可以說:

    1. Pardon? Please say it again, will you?

    2. Excuse me? Please say it again?

    The above two sentences are all sorry, but in conversation, if there is no explanation at the back, and the ending is raised, it is to ask the other party to say it again.

    When you hear this, you need to know that the other person has to say it again.

    3. I beg you pardon? Can you say it again, please?

    (this sentence means asking the other person to forgive and say it again).

    4. Could you repeat that, please? Can you say it again, please?

    5. Would you say that again? Can you say it again?

    Ask the other party to say something slowly.

    1. Would you speak more slowly? Can you speak more slowly?

    2. Could you speak up a little? Can you speak a little louder?

    (speak up loudly say =speak out)

    3. Would you speak more clearly? Can you speak more clearly?

    4. Would you explain more for me? Can you explain it for me?

    5. Please speak a little louder., please speak louder.

    6. Would you slo

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    When you call someone else, you should adjust your thinking. Well, when your phone rings, you should concentrate your energy as soon as possible and temporarily put aside what you are doing, so that your brain can clearly handle the information or business brought by the phone. Of course, the above process should be completed at once. If you let the phone ring too long and the other party will hang up, you will lose the chance to get information or business. ..

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