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    How To Improve The Efficiency Of Telephone Answering

    2008/12/15 15:09:00 41945

    In order to save

    Conversation

    Time and get good results.

    Communicate

    The effect needs to be carefully considered before and during the call.

    Conversation

    The content should be "prepared beforehand, concise, and enough."


      


      

    1. preparation in advance


      


    stay

    Conversation

    Before, we should be well prepared.

    It is better to sort out the names of the other person's name, telephone number, key points and so on.

    This is an effective way to avoid problems such as "now thinking, lack of organization, forgetful" and so on.

    Call effect


      


      

    2. brief and concise


      


    The content of the call must be brief and concise.

    When talking, the most taboo is hesitation, ambiguity, and rambling.

    After a brief greeting, we should go straight to the theme, and stop talking empty talk, nonsense, no words and short talk.


      


      

    3. enough is enough.


      


    Once the message has been finished, the call should be decisively terminated.

    according to

    Telephone etiquette

    It should be terminated by the person who telephones.

    Therefore, no words have been finished, still repeated, again and again.

    Otherwise, it will make people feel that they are dragging their feet.

    Accomplishment

    。

    Editor: vivi

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