Student Mobile Phone Sales Internship Report

During my internship, I went to work in a mobile phone store in Shihezi, Xinjiang, where I spent my brief internship.

As a mobile phone salesperson, the main thing in the shop is sales work. Although this job is very ordinary, we still need our heart to do it.

During this period I have learned a lot and learned a lot of social common sense that I can't learn in school.

Let me gradually integrate into the big family in the continuous attempt.

Now I will talk about my feelings briefly.

1) learn to communicate with others and deal with contingency:

Speaking of adaptability, I think I have made great progress.

We should not let every customer be satisfied with our service.

Now I will tell you about an old customer I met. She bought several mobile phones from us, and brought her friends to buy them.

When she came to see the cell phone again, I was ready to greet her, but I didn't think she was choking when she came out of her mouth.

Guess what she said: My sons are bigger than you. Why are they so small?

I don't know what to call her, because I called her elder sister several times before. Today, she began to lecture me, and said, "don't call me sister. You girls are too dishonest."

Then she picked up my cell phone and told me off.

She came again second days, and began repeating the same words yesterday. But there was another reason why we didn't have a new cell phone. Yesterday, we didn't see the style of mobile phone.

Actually, I was very bad, because yesterday did not have new products arrived yesterday morning.

I was still listening to her complaints.

She probably didn't hear my reply, turned around and looked at me.

I knew it was time for me to speak.

I smiled at her: "aunt, I think you are so young and beautiful, but you are only more than 30 years old, so you are bold enough to call yourself elder sister".

You are a great fan of free essays.

Young and beautiful.

At that time I noticed the obvious change in her expression. I knew my words had worked.

The atmosphere relaxed.

Then I told her the reason why the new cell phone didn't arrive yesterday.

I also talked to her about her family's affairs and her son's situation.

Auntie took a fancy to NOKIA 6500S during our pleasant chat.

When I left, aunt also specially told me when she came in.

After the aunt left, the boss and other colleagues tried to exaggerate my wit and my sense of speech, and I had a good grasp of my expression.

Speaking of which, I am very grateful to the aunt. She made me understand the important role of "good for evil" in sales, and even in life.

2) be careful in doing things and don't panic when you encounter anything.

Near Qingming Festival, the number of customers who came to buy mobile phones was twice as much as before. On that day, it was my turn to be a cashier, and a few customers came to check out, and each cell phone must input one by one.

Because of my negligence, I found a customer's money to the other. Fortunately, the customer was of high quality. She promptly discovered and returned the money to another customer. This was a great disaster. I was foolish enough to apologize to the customer.

All things must be done carefully, and they can not panic when they encounter big things. Otherwise, they will be in a hurry and can not do anything well.

3) be honest with others.

Besides selling mobile phones, our store also sells some MP3.MP4 and so on.

That day, four female college students from Shihezi University came to see MP4 in our shop. I didn't know much about MP4's function shortly after I entered the shop.

One of the shop assistants said to one of the girls, "watch the movie format without changing it.

You can take it home with your heart.

We promise that there will be any inhuman quality problems within one month. We will return the goods unconditionally and guarantee within one year.

The girl was moved by watching the movie without changing the format, and she repeatedly persuaded three other girls to buy it.

Finally, there were two, 400 yuan and 500 yuan.

But only a week later, the four girls came home together. One said the standby time was short, and one said the format needed to be changed.

And asked for a return, because our commitment is not in line with reality.

I was a spectator of the whole matter, and I suddenly realized that our salesmen used improper methods in promoting MP4, which led them to buy MP4.

She was thinking that if she met those weak people, she would be able to swallow her words, but what she met made her students know how to arm themselves with knowledge.

Soon the quarrel in the shop reached 70 decibels.

I really can not see it. This will not only affect the business in our shop, but also make the reputation of the shop immeasurable.

They asked to see the boss. Unfortunately, the boss just went out.

So a bold thought flashed through my mind, and I walked towards them.

In the face of their taunting and taunting, I kept silent.

When their voice gradually descended, I turned my head to my boss's voice, and at the same time, I gave her a wink.

Then I boldly assert myself and change their MP4.

At that time, my determination was that even if the boss was very angry and even fired me, I had to act according to my conscience and had no room for negotiation.

The result is far beyond my expectation. The boss not only affirmed my way of doing things, but also thought I was very bold in doing things.

Therefore, we must be honest and honest.

4) do things with perseverance and perseverance.

In fact, no matter what work we do, we need perseverance to do anything.

We feel weary when we do anything for a long time. It is just that enthusiasm at the beginning is far from enough. What we need is perseverance.

How to do that requires us to find happiness in plain life and find something interesting to do for ourselves.

That's how I worked. After working for a long time, I began to get tired of it. The enthusiasm at the beginning was also worn away by time.

During this short internship, I may have experienced only a small part of my life experience.

Life is such a thick book. Different chapters have different meanings, no matter comedy or even tragedy.

I will face it with a positive attitude, and greet it with my smile.

Try to draw every pen in my life book.