The Gap Between Expectation And Reality
期望與現實之間的差距
There are many differences between the expectations of employees and the reality: for performance appraisal, the general employees think that examination is the boss's business, so long as they are immersed in their work, they are not afraid of bad grades.
The result of such negative thinking is that the results of the boss's assessment are always worse than those of the hope.
In terms of the principles and objectives of assessment, examination should be fair and should be emphasized.
In fact, even companies with large scale are still hard to reach the ideal standard in this respect. Because of this, the high turnover rate and low efficiency of enterprises often result from unfair assessment and imprecision. They only focus on personal likes and dislikes. Of course, people's assessment of people is subjective, but the closer they are, the more objective and fair they are.
It is also a gap between the employers and the employers. According to the history of the development of labor relations, the difference between the staff and the hiring party often leads to a disagreement between the concept and the opposite side. The employee thinks that the efficiency of the employee is not good enough. From ancient times, the industrial revolution and modern shopping malls are not always standing on their own standpoints, but making concessions by agreement and negotiation.
As long as this relationship exists for a day, there will be a gap in the concept. Until the two sides sit down quietly, hire Fang Kaiming, the labor force is reasonable and tolerate two times, then the gap between the two sides will be shortened.
What I use is to shorten two words without eliminating it, because all categories of ideas must be expressed in different ways, and each of them can express their opinions and convince each other in an objective and concrete way, so long as the other side can understand and respect the opinions of others, it is close to success.
In practical experience, every work condition, salary, working hours, vacation, welfare and so on, each of which almost happens with the difference of idea or big or small dispute, resulting in misunderstanding or difficulty in the enterprise, thus increasing the burden of the human resources department.
Therefore, I believe that we should adopt artificial methods to properly apply and create expectations of different levels and stages in the enterprise, and try our best to fill the gap between expectation and reality. On the one hand, we will shorten the gap and reduce the gap. On the other hand, we will give full play to human potential with a higher level of expectation.
制造個人期望以縮小差距
How can we shorten the gap between personal expectation and reality?
First, the motive of work achievement is to use Maslow's need theory to make employees in a company at the same time produce multiple levels of needs, and under normal circumstances, the parties can not achieve these needs in a short time.
That is to say, the psychological expectation model is used as a starting point to motivate employees to generate the upward driving force, and then gradually enhance this power. When the behavior response of a specific incentive is paid, the possibility of employees' continued enthusiasm is greater. In this way, staff can gradually increase their sense of achievement. It can be long or short after a period of time. It can be planned or accidental. It can be repeated, but the depth can be different, making the difference between fresh and stimulating feelings, but at any time, efforts are made to make up for gaps.
Career planning, on the surface, focuses on personal development and career arrangement. In fact, any person's work prospects are going forward with his industry. There is no individual and no enterprise exists.
Similarly, personal needs, expectations and development can not be unilateral, and must be combined with the development and needs of enterprises.
The interdependence between the needs and development of enterprises and employees is the reason for the disparity.
On the way of handling, enterprises should establish a reasonable and open career planning system, and formulate the principles and implementation methods of career planning in detail in the system, which should be listed as the company's goals and policies, so as to be supported by the executives of the highest level. Managers should earnestly review their expertise and skills in professional knowledge, and whether they really match the needs of enterprise development.
Of course, this is idealized cooperation, but it is also possible, because even if people's values are different, they are very self interested, but still lurk a strong helping behavior and altruistic behavior to make this society better.
In this case, the interests of enterprises increase the gap between employees' self-interest. However, the effective use of altruistic behavior has reduced the gap between them.
The result of interaction should be win-win.
The trend of management is the interaction between expectation and reality. Based on the changing market and diversified market, the development of management has become scientific and technological.
This trend accelerates the interaction between expectation and reality, and it can be said that the relationship between them is becoming more and more complex, and interaction has a far-reaching impact on employees and enterprises.
With the interaction between them, the more high-tech products are, the more the employees' ideals are far from reality.
Science and technology needs wisdom and innovation. What we need is energy, knowledge and talents. If there is no outstanding talent, we will not be able to bring forth new products.
Therefore, the external environment affects the product structure and the people who make products.
In this case, business people should always improve their expectations. That is to say, they must have the challenge to the standard so that they can get the achievement motivation from success, so as to prevent the reality gap from spreading. Therefore, enterprises should strengthen the training of professional and technical personnel by exception management.
Let's look at the impact of market diversification on the interaction between them.
Market demand determines the type of product.
Of course, this is a customer oriented product policy.
Under such a policy, the goal of a manufacturer or an enterprise is to satisfy customers in terms of quality, service and price.
The result of customer supremacy has caused employees' dissatisfaction with reality, and sometimes even the customer level is very different from their ideal.
Because of the trend of the times and the environment, on the one hand, employees must adjust themselves, change their concepts, accept the inevitable fact, and make themselves happier. On the other hand, we need to revise the definition of customer: our words and actions are satisfying customers, and everyone's target is customers.
When oneself is someone else's customer, he will not feel that he is suffering from losses, nor will he be "passive" because of others' "move", and feel "aggrieved".
The above two cases fully show how close the expectation is to the motive, and how far away from reality, the existence of such a gap is natural, but every sensible conscience will feel this fact.
Properly adjusted and adaptable people will be able to go all the way, like a duck to water, and adjust and adapt to those who are less able to avoid being cruel and cruel.
And the success of human resource management is to narrow the distance between them.
This spontaneous interaction can sometimes compensate for the lack of some people. However, only professional human resources managers and excellent leaders can make use of the interaction between such interactions.
A sound and dynamic enterprise needs these two kinds of personnel to play a leading role. It has a higher positive effect in the interaction between the followers or their subordinates in expectation and reality, and the extraordinary efficiency and efficiency.
Professional and effective human resource management is the medium to narrow the gap between expectation and reality.
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