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    The General Manager Becomes The "Service Commissioner".

    2010/3/23 15:46:00 68

    General Manager Service Specialist

            憑借超強(qiáng)的研發(fā)能力,在市場上站穩(wěn)腳跟。其研發(fā)出來的多款產(chǎn)品成功面市之后,成為業(yè)內(nèi)競相模仿的對象。


      合作伙伴:李寧、特步等國內(nèi)一線品牌鞋企


    Industry evaluation: in terms of scale, Dasi net cloth (that is, Dasheng net cloth) may not be big in the industry; but if the product innovation is concerned, it is absolutely at the forefront of the market.

    It is no exaggeration to say that the products appearing on the market are not produced by billions of netting cloth, and the products produced by Da billion net cloth are not produced by every netting enterprise.

    Up to 100 billion can be called "omnipotent king" in the field of netting.


    Business experience: to be an enterprise, we must have a keen sense of smell.

    No matter in the introduction of product equipment, or in the research and development of products, and even in the establishment of the sales network, they should take the lead step by step and walk ahead of the industry.

    We should constantly innovate according to the needs of the times and the choice of customers, and constantly improve the service level.


    Jinjiang City billion billion warp knitting weaving Co., Ltd. is a real "latecomer" in the fabric industry. It has been only six years since the establishment of the enterprise in 2004.

    However, in the industry of Jinjiang, many people will be thumbs up.


    In the view of Cai Jincheng, chairman of the company, there are not many secrets for his own business to achieve such rapid development in just a few years.

    If you have to find out what is the reason, it is to do well in products and services.


    No one can produce 100 billion.


    In 2009, there was such a thing happening in the Jinjiang network industry: a domestic staff leader of the sports shoes company developed a sample of cloth cloth for the company, and in a short span of time, 100 billion produced new products that satisfied the customers.

    When this product was launched, it attracted the attention of the large enterprises of the same industry. They tried to imitate it, but there was no way to produce such cloth.


    "The net cloth provided by the other party was not produced by our company at that time. The cloth was brought from the Taiwan market and has never been seen in the local market.

    However, after looking at the texture and patterns of this cloth, we feel that there should be no problem with the company's current R & D capability.

    Cai Qingshun was still very clear about the situation.


    In fact, there are still many cases in this case.

    In the words of Cai Qingshun, so far, there has not been any situation in the market that the cloth can not be produced.

    In his view, this is largely due to the company's emphasis on R & D.


    Currently, the company has a dedicated product development team, led by Cai Jincheng, chairman of the company.

    "The boss himself knows some mechanical technology, has talent in this aspect, and pays special attention to the development of new products. He often puts forward some ideas which are unthinkable in the eyes of outsiders, so that R & D personnel can implement them.

    Because of this, our R & D can only take the lead in the industry.

    Cai Qingshun told reporters, "now the market is circulating such a sentence: a product, if every enterprise can do it, then it will not necessarily come to 100 billion, but if most enterprises have no way to do it, finding billion must be wrong."


      總經(jīng)理當(dāng)起“服務(wù)專員”


    If we say that R & D capability is the foundation of the billion in the market, then quality service is another magic weapon that has gained rapid development in a few years.

    In Cai Qingshun's opinion, sometimes service starts from a small place, so that it can keep the hearts of customers.


    "The overall development momentum of these two years is good.

    Because of this, there are many salesmen of net cloth who are not enthusiastic enough for some new customers and small customers.

    However, in our billion, this situation will never happen. "

    Cai Qingshun is very confident about this.


    Not long ago, a Shandong businessman took his own enterprise developer to the shop which was located in the shoe market, and bought cloth, pick, sample, confirm product and order.

    From ten in the morning to two or three in the afternoon.

    What the Shandong businessman never thought of was: although it took so long from beginning to end, the salesmen in the shop still patiently introduced them to the characteristics of various products.

    Later, the Shandong businessman told Cai Qingshun that he had just come from other stores, and there was no such treatment in other shops.

    In the end, the Shandong merchants picked up three bags of samples from the 100 billion shops and went back satisfactorily.


    "The more customers we have, the more we need to enhance the quality of service."

    Cai Qingshun quite agrees with this point.

    Now, as long as there is nothing else to deal with, he comes to the shop to have a look.

    "On the one hand, it can be more exposed to the market. On the other hand, the staff at the bottom will surely pay more attention to the general manager's attention to the service."

    Cai Qingshun jokes that he is sometimes more like a "service commissioner".


    In order to serve customers better, we set up our own testing center and imported the most advanced testing equipment in the world to ensure the quality of products.


    It is worth mentioning that, in the same industry, Da billion was the first to purchase a small cloth dyeing cylinder and equipped with corresponding technical personnel.

    In Cai Jincheng's eyes, although this is an extra investment, the effect is obvious.

    "In this way, if small quantities of products need to be changed, or if the quantity of products is low, we can all help. We will not have to go to the dyeing factory to wait for dyeing. We can solve some problems in time.

    Moreover, after the development of our new products, we can see how it works first.

    Cai Jincheng said.


      在專注品質(zhì)、提高服務(wù)的基礎(chǔ)上,現(xiàn)在達(dá)億已經(jīng)開始了品牌化征程。


    "Billion is not only China, but also the world."

    Cai Jincheng has great confidence in the future of the billion.

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