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    The Shoes Were Bought And Worn Less Than 20 Times.

    2010/3/25 13:27:00 35

    Sole

           

    It costs 499 yuan to buy a pair of shoes, and the shoes are cracked less than 20 times.

    The clerk said, this is because it is not long enough to wear.

    For this explanation, Mr. Zhu near Taihe garden is very depressed.


    In July of last year, Mr. Zhu bought a pair of shoes at Hush Puppies in a commercial plaza. His original price was 998, and then he hit 50 percent off.

    Mr. Zhu seldom wears these shoes. He has only worn less than 20 times in more than six months.


    Two days ago, Mr. Zhu was chatting with his friends in these shoes. His friend saw his shoe sole and told him, "your soles are cracked."

    As soon as Mr. Zhu looked at it, sure enough, the left side of the shoe cracked, while the right side of the shoe cracked two crossings.

    Mr. Zhu does not understand that it is hard to wear it once a month. The split of the sole should be a quality problem.

    So Mr. Zhu looked for the clerk with his shoes.


    However, the clerk told Mr. Zhu that the "three pack" service of the shoes was 3 months, and now 3 months have passed.

    When Mr. Zhu said he seldom wore these shoes and suspected that it was a quality problem, the clerk told him that the shoes should not be worn badly before they were worn regularly, and that they should take out the instructions of the shoes, saying that they had written how to maintain the shoes.


    Mr. Zhu is not satisfied with the shop assistant's statement.

    He thinks that the manual says that the sole of these shoes is PU soles, and they walk at least 2 hours a month, but they have not told them that if they don't wear shoes regularly, they will break.

    And one of Mr. Zhu's friends bought the same pair of shoes and wore fewer times than he did.


    After the communication between the shop assistant and the Hush Puppies, the supervisor contacted Mr. Zhu to contact him. Unexpectedly, Mr. Zhu made many calls and no one answered, and the shop assistant also said that the telephone number of the manufacturer could not get through.


    After the reporter contacted the store, the clerk and Mr. Zhu still stick to their own words.

    The clerk had to bring Mr. Zhu to the 12315 service points of the shopping center management office.

    After hearing the statement from both sides, the staff said that the first thing should be sent back to the manufacturer to do the inspection, or to check with the consumer's trust inspection institution before making the judgement.


    Soon after, the clerk called a reporter and said that Mr. Zhu had changed a pair of shoes, and the old shoes would still be sent back to the factory for inspection.


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