Three Packages Are Not Due To &Nbsp; Depreciation Is Required For Refund.

Ms. Zhang bought a pair of leather shoes in a shop in Jinzhou and broke the bottom in less than a month.

At that time, the shopping ticket said that the three pack period was 1 months, and the consumer found the merchant to return the goods, but the merchant offered to collect 20% depreciation charge.

Under the mediation of Jinzhou consumers' Association, the merchants eventually returned the original price for consumers.

Consumers Association staff reminded: leather shoes three pack period should be 3 months, depreciation fees are not arbitrary collection.

Before buying shoes, consumers should know more about three packages of knowledge to avoid being flickered by businesses.

A few days ago, Ms. Zhang complained to the consumers' Association of Linhe District, Jinzhou. At the end of last year, she bought a pair of leather shoes at a store in Jinzhou for more than 200 yuan.

When buying shoes, a shopping ticket reads, "three bags are carried out by small ticket in one month, the bottom is broken, the bread is changed, and the rest are guaranteed.

No sale of small ticket, artificial damage is not guaranteed.

Price adjustment and processing of goods are not three packages.

Over a month, 10% depreciation fee is added.

When Ms. Zhang found the owner to ask for a refund, the owner said that if the refund was made, the depreciation fee should be charged at 20% of the shoe price.

In this regard, it is difficult for Ms. Chang to accept that the two sides have different opinions.

"The terms specified in the shop's small ticket do not conform to the three package regulations of the state footwear."

Ling River District Consumers Association staff said.

In accordance with the regulations of the three package of national footwear, the operators should return the leather shoes when they break the bottom, cross section, or the shoes are seriously desizing.

The three package period is also stipulated clearly, leather shoes three package period should be 3 months, leather shoes and cloth shoes three package period is one month.

"Within a month, three packages are carried out by small ticket". This is the shop's own regulation. It violates the three package regulations and belongs to the "overlord clause".

Consumers Association staff pointed out that Ms. Zhang's leather shoes should belong to the scope of refund and replacement, and depreciation fees should not be charged.

According to the regulations of the three package of the national footwear and the fact that two times of maintenance can not be worn, the operator should replace the same brand and the same type of merchandise for the consumer. If there is no brand name of the same type of merchandise, the operator can return it and charge a depreciation fee of 0.50%.

Price adjustment or discount is the behavior of operators. Businesses can not confuse price adjustment, discount products and disposal products.

Processing products can not be three packages, but price adjustment products, discount items, including gifts, belong to three packages.

Consumers should know more about three packages of knowledge and consumer rights and common sense. Before buying, they should ask more questions, protect the right to know and avoid being fooled by the "overlord clause" of merchants.

After the Consumer Association mediation, the merchants eventually returned the leather shoes for the original price of consumers.