How To Etiquette In Business Contacts?
In business contacts, people and people meet first, introduce and introduce rules. Proper presentation will give the other party a good first impression, so that communication can be carried out smoothly.
Introduced
Ceremony
There are two kinds of introduction: self introduction and introduction.
There are four main points for self introduction.
First, pass the business card first and then introduce it.
To exchange business cards, we should pay attention to timing. When the two sides meet, they should hand over their business cards. Each other's titles and duties are clear at a glance. At last, repeat the names again to prevent the other's misreading. Second, the time for introducing oneself should be brief, direct and time controlled within half a minute.
Third, the contents of the introduction should be comprehensive.
Self introduction contains four elements: unit, Department, position and name.
For instance, I would like to introduce myself on formal occasions: I am a professor in the Department of diplomacy of University of International Relations, Renmin University of China. My name is Jin Zhengkun.
The information of units, departments, posts and names should be very well-trained.
Fourth, if the title of your unit and department is relatively long, you must use the full name when you first introduce it, and change it to the abbreviation second times.
If I say the word "China Southern Airlines", some people will associate with Southern Airlines. Some people will think of Nanjing University of Aeronautics & Astronautics.
Therefore, in business communication, using letters or Chinese to do abbreviations, we must first speak the full name, or the abbreviation, otherwise it will cause ambiguity to the other side.
There are two points to pay special attention to.
According to the social practice, the introducer is usually taken by the hostess.
In international communication, introducer is usually three kinds of people, the first type we call professional counterparts.
For example, if I invite a foreign professor to give lectures to the students, I will be obliged to introduce him to the school leaders, because I am a professional counterpart. I am a professional counterpart.
The second is the public relations concierge, such as the comrades in the foreign affairs office, the director of the office or the Secretary, the entrusted escort, the comrades in the reception office, etc.
The third is the highest position in the presence of people. This situation usually occurs when guests are present, etiquette pays attention to identity equivalence, and the person with the highest duty needs to act as an introducer.
Etiquette for visiting business cards
There are two main points in business communication: first, there must be a business card.
In business contacts, a person without a business card will be regarded as a person who has no social status. He or she will not be able to get a business card to be suspicious of your origin and motivation.
Second, first people who do not carry business cards do not respect others.
Business cards need to be carried around, and many companies abroad, where employees' business cards are placed.
Business cards are usually placed in a special business card bag, and the business card bag is placed in the pocket of the suit jacket.
I once exchanged a business card with a lesbian. I handed her my business card. She immediately opened the bag and looked for her card. The bag was very valuable, but I couldn't find a card. First I grabbed a package of plum, then I picked up a packet of melon seeds, and finally pulled out half a pair of socks. Finally, I found the card case, which gave me a very bad impression.
Therefore, the name card of a lesbian should be placed in the place where the briefcase is fixed.
There are several important etiquette in the use of business cards.
First, there are three principles in the appearance of business cards: first, business cards are not allowed to be altered at will.
Some comrades are very frugal. They change their phone numbers directly on the business cards, scratch the original numbers and write new numbers.
In international contacts, business cards are like face, changing business cards will make people laugh. Two, business cards do not provide private house phones.
Foreign etiquette
Pay attention to protect personal privacy, public and private differences, when dealing with public relations, the provision is only the office phone, mobile phone numbers, private home phone do not provide; three, business cards generally do not appear more than two titles.
There are more titles in business cards, and the more titles there are, the more people are not interested in their work and the more they are. So many people with status and status will prepare several business cards, which are different for different contacts and different identities.
The second point is to ask for a business card.
There are several points to be paid attention to: first, try not to ask for business cards.
The card exchange is fastidious, the low status person first delivers the card to the high status person, asks for the card to take the initiative to ask the card to appear the question of the status drop; two, if asks for the name card, cannot adopt the straightforward expression way.
There are three ways to exchange business cards: the first is the paction method, which is the most commonly used method.
I would like to take it first. I want Mr. Smith's business card. I'll pass him his card first and say, "Mr. Smith, this is my card."
He will give me a refund anyway.
In business contacts, due to the fall of status, some high status and identity people will often say thank you when they receive your business card. If there is such a situation, you might as well use second methods to fight.
When you exchange your business card, he says to him, "Dear President Williams, I am very pleased to meet you. I wonder if I could have the honour to exchange business cards with you."
So he did not want to give it to him. He would not tell you: "I will not change it if I do not change it."
We can also adopt the third way -- liaison law.
You said, "miss Schmel, I am very glad to know you. I hope to see you again after coming to the Federal Republic of Germany. I wonder how I can contact you later."
This is the contact law, which implies how the other party can find him.
In general, business cards are given. If not, it means she has a way out. She may say, "I will contact you."
Its profound meaning is that I will not contact you in my life, this situation will no longer be forced.
The third point is to accept other people's business card matters needing attention.
The first thing to pay attention to when accepting a business card is to return to the other person.
In China, a considerable number of comrades do not have business cards. In formal exchanges, even if there is no business card, they should use euphemistic expressions: "excuse me, the cards are used up", or "I am sorry, I don't have any today"; the second point is that the business card must be read clearly and read through, which is most important.
Looking at the contents of a business card means paying attention to each other and knowing the exact identity of the other person.
If you don't look, you will have problems.
One day, I went to a unit to give lectures. I handed a business card to the presiding comrades, and I didn't know if he had seen it. He introduced to the students like this: "we are very pleased to invite Professor Gao of Peking University to lecture for us."
I heard that I thought there was really a Professor Gao, who later learned that he was introducing me.
Therefore, if we do not read the contents of the card carefully, it is easy to mistake the other person's name and surname, which is a sign of neglect.
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