Consumers: Online Shopping Xiaoqi Women'S Clothing Is Not Fit, The Goods Have Been Refunded Hard To Accept.
Online purchase
clothes
Unsuitable, after negotiation, the seller promised to refund, but has been "hide and seek" to let buyers unhappy.
In May 2nd, Miss Chen was on the Internet called "Xiaoqi".
Women's wear
The wholesale shop bought a dress and a pair of trousers, totaling 37.5 yuan (excluding postage).
On the afternoon of 6, Chen received the goods and found that he was not fit. He asked the seller if he could refund the money online.
The other side agrees to refund, but the goods must be sent back first, and the postage is borne by the buyer.
On the 8 day, Miss Chen sent the clothes back to Shanghai, the seller's location, through a Wuhan express company.
4 days later, Chen asked whether the other side had received it online, but no response was received.
I learned that the seller has received the goods and has signed the receipt.
Chen repeatedly contacted the seller on the Internet, but it was always customer service in response, but he could not touch the boss.
Miss Chen joked that she and her boss really had no chance, so long as she was there, the boss would not be there.
I am connected to this.
website
Customer service, the customer service said she was only responsible for registration.
It is understood that such a situation can be complained by customers, but the type of complaint is only "no payment is received" and "sellers refuse to use Alipay or induce buyers to receive goods". Miss Chen's situation is "no complaints."
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