Be Careful When Buying Non Seasonal Shoes: "Three Packs" Of Shoes Are Not National Standard.

Shoes are closely related to the lives of the people. For a long time, the problem of commodity quality consumption complaints and footwear commodities basically lingered in the top three. The replacement, repair and return procedures caused by the quality problems of footwear products are not clear because there is no "three package" national standard. After the dispute over the after-sales service of footwear products, the 12315 consumer complaints center in Nanning City reminds staff to purchase footwear products in advance to check if there are any quality problems.

Miss Zhu bought a pair of cowhide shoes at a shopping mall. After 3 months, she found the glue, requiring the merchants to repair them without charge, but refused.

Miss Zhu and the person in charge of the shopping mall have failed in many consultations.

Businessmen say that the "three pack" period of shoes should be 3 months, and consumers have bought shoes for more than 3 months. Therefore, businesses no longer have the warranty responsibility. But Miss Zhu believes that shoes degumming is an obvious quality problem. Such a quality problem should be the responsibility of businessmen.

"Finally, the merchant said," it's been 3 months. Who knows if I'm wearing bad. "

Miss Zhu was angry at this statement and reflected the problem to our reporter.

It is understood that the second quarter of this year, the region handled a total of 143 complaints about the quality of clothing and footwear products, of which footwear products were more complained by consumers because of problems such as glue opening, opening, cracking and bottom breaking.

"At present, there are no national standards for the" three packs "of footwear products, and all localities are formulated according to their own conditions.

There is no "three package" requirement for footwear products in Guangxi.

12315 the staff said that the consumers in Nanning are now buying footwear products, mainly according to the "three pack" agreement on their warranty cards, or the agreement between consumers and businessmen to solve the sale. "As far as I know, most of the brand shoe repair period is not less than 3 months."

According to the briefing, the recent complaints about footwear commodities are concentrated on: after the purchase of shoes, consumers appear to have problems such as fading of shoes, cracking of leather, falling off of coatings, breakage of lining, and so on. Businessmen often refuses to shoulder the "three package" responsibility on grounds of human damage, and the two sides dispute this.

Reminder: pay attention to non seasonal shoes.

"We can only mediate between disputes between the two sides.

Because of the damage to footwear products, consumers think it is a quality problem, the businessmen think it is improper wearing, resulting in damage, can only rely on the technical supervision department to carry out quality appraisal.

The staff reminded that the purchase of footwear products should be checked in advance to see if there was any quality problem, and businesses were required to indicate the purchase date, brand, type, color, texture, pure leather and other information on the purchase notes.

In addition, because the calculation of the validity period of the "Three Guarantees" is based on the purchase certificate issued by the footwear, it is not the time you wear.

So when consumers buy non - seasonal products, they should be more careful.

If you buy winter boots in summer, you will have quality problems when you wear them in winter. Although consumers may wear them for a short time, complaints can hardly be accepted.