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    Standard Language For Answering Telephone Calls In Offices

    2010/9/18 18:38:00 357

    First, pick up the microphone.


    1. "keep you waiting, I am * * *, thank you for your patronage!"


    2. "yes, I am * * *, thank you for your consideration." thank you very much.


    3. "yes, please wait a minute."


    4. "I'll ask him to answer the phone right away."


    Two. When the parties are away


    1. "he has just left his seat, but he is still in the company. Please wait for a while."


    2. "x x is not in now. Can you tell me what to ask him? Let me tell you."


    3. "I'm sorry, he's just not ready. I'll ask him to call you when he comes back."


    Three. When connecting the phone,


    "I'll connect you now, please wait a moment."


    Four. When a wrong call is made


    1. "I'm sorry, you probably dialed the wrong number."


    2. "I have dialed the wrong number. I am so sorry."


    Five. Other standard terms.


    1. "let me check. I'll tell you later."


    2. "I am sorry to ask you so much help."


     

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